UX Design Senior Specialist

The Design Project; Cardiff; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A global non-profit organization is looking for a UX Design Senior Specialist in Cardiff to lead design and prototyping of educational digital experiences. Candidates should have 2-5 years of experience in UX/UI design, a Bachelor's degree in a relevant field, and strong skills in user-centered design principles. This role emphasizes collaboration with cross-functional teams and aims to improve digital touchpoints, enhancing user satisfaction and operational efficiency. A hybrid working model and a competitive salary range are offered.

Benefits

Competitive employer contribution to pension plan

Generous paid time off

Professional development opportunities

Flexible working hours

Qualifications

• 2-5 years of professional experience in UX/UI design.
• Proven track record of designing and delivering user-centered digital products.
• Experience with iterative design processes, including user research.

Responsibilities

• Lead design, prototyping, and testing of new digital concepts.
• Conduct user research to understand needs and pain points.
• Translate insights into impactful UI and UX designs.
• Collaborate with technology teams for seamless implementation.
• Identify opportunities for process improvement in digital platforms.
• Participate in user testing sessions to gather feedback.

Skills

User Experience (UX) Design

Prototyping & Wireframing

User Research

Collaboration & Communication

Problem-Solving

Digital Innovation

Process Improvement

Education

Bachelor's degree in Human-Computer Interaction, Interaction Design, Graphic Design, Computer Science, or related field

Tools

Figma

Sketch

Adobe XD

InVision

Job description

Job Title: UX Design Senior Specialist PREFIX
Company: International Baccalaureate (IB)
Location: Cardiff, Wales, United Kingdom or The Hague, Netherlands
Job Type: Full-Time, Permanent
Category: User Experience (UX) Design, Digital Innovation Operations
Date Posted: smth 2026
Experience Level: Mid-Level (2-5 years)
Remote Status: Hybrid

• This role focuses on enhancing the user experience passato an global educational organization, driving digital transformation through innovative design solutions.
• The UX Design Senior Specialist will collaborate with cross-functional teams, particularly Education Innovation, to co‑create and test novel concepts for learners and educators.
• Key objectives include understanding user needs, improving existing processes, and unlocking technology capabilities to deliver significant efficiencies and standardization across the organization.
• The position requires a proactive approach to design, prototyping, and testing, with a strong emphasis on user‑centric methodologies and continuous improvement.

📝 Enhancement Noteಿಸಲು: While the core role is UX Design, its integration with "Education Innovation", "digital transformation", and "delivering meaningful efficiencies" positions it within the broader operational strategy of the IB. This role contributes to operational excellence by improving digital touchpoints and internal processes, aligning with GTM and operational efficiency objectives.

📈 Primary Responsibilities

• Lead the design, prototyping, and testing of new digital concepts and solutions in close partnership with the Education Innovation department.
• Conduct user research and analysis to deeply understand the needs and pain points of learners, educators, and the wider education community.
• Translate user insights and business requirements into intuitive and impactful user interface (UI) and user experience (UX) designs.
• Develop and iterate on user flows, wireframes, mockups, and interactive prototypes to effectively communicate design concepts.
• Collaborate with technology teams and stakeholders to ensure seamless implementation of UX designs, advocating for user‑centric principles throughout the development lifecycle.
• Contribute to the standardization of UX practices and design systems across IB global offices to ensure consistency and maintain high standards of user experience.
• Identify opportunities for process improvement and automation within digital platforms to drive operational efficiencies and enhance user satisfaction.
• Participate in user testing sessions, gather feedback, and iterate on designs based on findings to optimize usability and effectiveness.
• Stay abreast of emerging UX trends, design tools, and educational technology innovations to bring fresh perspectives and best practices to the team.
• Support the Head of UX in defining and evolving the overall UX strategy and vision for the organization.

📝 Enhancement Note: The responsibilities emphasize a blend of creative design work and operational impact through process improvement and standardization, common in roles bridging design and operations. The focus on "unlocking technology capabilities" and "delivering meaningful efficiencies" highlights the operational aspect of this UX role.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human‑Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field.
• Equivalent practical experience and a strong portfolio demonstrating UX design expertise will also be considered.

Experience:

• 2-5 years of professional experience inpersona UX/UI design, with a proven track record of designing and delivering user‑centered digital products and services.
• Experience working in an iterative design process, including user research, wireframing, prototyping, and usability testing.

Required Skills:

• User Experience (UX) Design: Deep understanding of UX principles, methodologies, and best practices.
• Prototyping & Wireframing: Proficiency with tools like Figma, Sketch, Adobe XD, InVision, or similar for creating interactive prototypes and wire ilha ⁢modern.
• User Research: Ability to plan, conduct, and analyze user research (e.g., interviews, surveys, usability testing) to gather actionable insights.
• Collaboration & Communication: Excellent interpersonal skills for effective collaboration with cross-functional teams, stakeholders, and users.
• Problem‑Solving: Strong analytical and problem‑solving skills to address complex user needs and design challenges.
• Digital Innovation: Aptitude for exploring and applying new technologies and creative approaches to design solutions.
• Process Improvement: Ability to identify inefficiencies and propose design‑driven solutions for optimization.

Preferred Skills:

• Experience in the education technology (Ed coatings tecnmanın) or with educational services.
• Familiarity with design systems and component‑based design approaches.
• Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles.
• Experience with agile development methodologies.
• Familiarity with data analysis tools to inform design decisions.
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📝 Enhancement Note: The "Mid-Level (2-5 years)" experience suggests a need for candidates who can work independently on projects but also collaborate effectively within a team structure. The emphasis on "unlocking technology capabilities" and "delivering meaningful efficiencies" implies a candidate who can see beyond pure aesthetics to operational impact.

• A comprehensive portfolio showcasing a range of UX/UI design projects, demonstrating a strong understanding of user‑centered design principles.
• Projects should highlight your process from initial research and concept development through to final design and testing outcomes.
• Include case studies that clearly articulate the problem, your approach, the solutions you designed, and the impact or results achieved.
• Showcase your ability to create intuitive user flows, wireframeS, and high‑fidelity interactive prototypes.
• Demonstrate experience in user research methodologies and how you incorporated user feedback into design iterations.

Process Documentation:

• Examples of how you have documented design processes, user journeys, and system interactions.
• Evidence of your ability to optimize workflows through thoughtful UX/UI design.
• Demonstrations of how you have contributed to or maintained design systems and style guides.

📝 Enhancement Note: For a "Senior Specialist" role, the portfolio should not just showcase final designs but the entire design process, including how the candidate identified user needs, iterated based on feedback, and considered the operational implications of their designs. Emphasis on "efficiency" and "standardization" suggests portfolio piecesdetail of these aspects would be highly valued.

Salary Range: circa £42,000 – £50,000 per annum, depending on experience.

• Hybrid Working Opportunity: Flexibility to balance working from home and in office, promoting work‑life integration.
• Global Impact: Opportunity to contribute to a meaningful mission in global education services.
• Professional Development: Potential for learning and growth within a dynamic international organization.
• Competitive employer contribution to a pension plan.
• Annual Leave: Generous paid time off to ensure employee well‑being.
• Colleague Support: Accessui a supportive and collaborative global team environment.

Working Hours: Full-Time, 37.5 hours per week.

📝 Enhancement Note: The salary range is typical for a mid‑level specialist role in the UK (Cardiff). The inclusion of "depending on experience" suggests some-quarter for candidates with more extensive or specialized qualifications. The hybrid work model is a key benefit for many operations professionals seeking work‑life balance.

Industry: Education Services, Non‑Profit Organization. The IB is a global leader in international education, committed to developing inquiring, knowledgeable, and caring young people.Company Size: The IB is a large, global organization, operating in 162 countries with >5,800 schools. This scale implies complex operational needs and diverse user groups.Founded: The International Baccalaureate was founded in 1968. With >50 years of experience, the IB has a well‑established mission and a deep understanding of educational best practices.

Team Structure:

• The UX Design Senior Specialist will be an embedded member of the UX Team, reporting to the Head of UX.
• This role will work closely with the Education Innovation department, indicating a strong cross‑functional collaboration dynamic.
• The team's mandate to centralize and standardize UX across IB offices suggests a structured approach to design operations.

Methodology:

• The role is central to a digital and education transformation guided by a new vision, emphasizing co‑creation and innovation.
• The team's passion for understanding user needs and improving processes points to a user‑centric and efficiency‑driven operational methodology.
• The focus on unlocking technology capabilities and delivering efficiencies aligns with operational excellence initiatives.