UX Consultant – Gloucester – National Security West

Regional Services; Gloucester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital intelligence firm based in Gloucester is seeking a User Experience Consultant to advocate for end-users and apply UX methodologies to create engaging digital experiences. The role includes leading client engagements, creating designs, and facilitating workshops. The ideal candidate will possess excellent knowledge of UX best practices and relevant software. This position offers hybrid working arrangements and various employee benefits including medical insurance and holiday options.

Benefits

25 days holiday

Private medical and dental insurance

Competitive pension scheme

Cycle to work scheme

Qualifications

• Excellent knowledge of UX methodologies and best practices.
• Proficiency in relevant software packages.
• Good knowledge of accessibility compliance and SEO.
• Preferably worked in an Agile development environment.

Responsibilities

• Advocate for end-user experience by applying UX methodologies.
• Lead client engagement for UX including requirements gathering.
• Create consumer experience designs that drive business results.

Skills

UX methodologies and best practices

Research and persona creation

Wireframes and prototypes

Proficiency in Sketch and Adobe Creative Suite

Knowledge of accessibility compliance

Tools

Sketch

Adobe Creative Suite

Google Analytics

Job description

Overview

Location(s): UK, Europe & Africa : UK : Gloucester

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Job Title: User Experience Consultant

Requisition ID: 122267

Location: Gloucester – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.

Grade: GG08 – GG09

Referral Bonus: £2,000

Responsibilities

As a UX Consultant you will be the primary end-user advocate, applying a strong understanding of UX methodologies and best practices to produce digital experiences which delight and inspire diverse audiences. The role of a User Experience (UX) Consultant is broad and you will operate across several key phases of our User Centred Design (UCD) methodology from Discovery, Define and Design to Implementation, Test and Deploy.

• Work as a UX practitioner within a team of UX consultants (BAE Systems and/or client) own specific work areas and coach others when needed
• Lead the client engagement for specific areas of work concerning UX including requirements gathering, stakeholder validation, user testing and engagement and validation with other work-streams
• Review and prioritise user requirements, often across complex, diverse audience types, cross referenced with business critical objectives and goals, demonstrating sensitivity to a wide variety of factors
• Plan and facilitate effective workshops from workshop planning and design, through client engagement and facilitation to results and translating outputs into materials that improve the UX of a project
• Apply our standard UCD approaches as well as broader BAE Systems methodologies on client engagements with assistance / direction from senior management
• Take ownership of one or more areas of work including planning, identifying risks and regular reports to the project manager
• Create exciting online consumer experience designs that are empathetic and drive measurable business results

Background and qualifications

• Excellent knowledge of UX methodologies and best practices; research, persona creation, needs analysis, site maps, taxonomies, wireframes and prototypes.
• Proficiency in relevant software packages Sketch, Framer, Just in Mind, Adobe Creative Suite etc
• The willingness to immerse yourself and showcase our core company behaviours
• Good knowledge of accessibility compliance, SEO, social, personalisation, responsive design, assisted digital, search, ecommerce, online customer service and more
• An understanding and use of software such as Google Analytics, Adobe Test & Target, etc.
• Preferably worked in an Agile development environment and Lean UX

How we will support you

• Work-life balance is important; you’ll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before
• You can work around core hours with flexible and part-time working
• Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more
• Don’t know a particular technology? Your learning and development is key to your future career
• You’ll be part of our bonus scheme

You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing.

Life at BAE Systems Digital Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential.