Upsell Sales Coordinator

Mplc Gmbh; Eastbourne; Hybrid; GBP 35,000; Full time

Job summary

A leading public performance licensing company in Eastbourne is seeking an Upsell Sales Coordinator to drive revenue growth through identifying upsell opportunities. The ideal candidate will have a strong sales and customer service background, a strategic mindset, and proficiency in CRM tools. This role offers a competitive base salary of £35,000 with potential earnings of £45,000 including commission, alongside private healthcare and store discounts. Regular presence in the Eastbourne office is expected monthly.

Benefits

Private Healthcare

Store discounts

Travel cost coverage for office visits

Qualifications

• Experience and success in sales, customer service or similar role.
• Ability to analyse data and identify trends.
• Growth mindset and strategic thinking.

Responsibilities

• Identify upsell opportunities and develop strategies.
• Provide exceptional customer support.
• Monitor and report on performance of upsell initiatives.

Skills

Self-motivated

Results driven

Proven experience in sales

Ability to analyse data

Proficiency in CRM software

Proficiency in Microsoft Excel

Job description

Upsell Sales Coordinator

Department: Sales

Employment Type: Full Time

Location: Eastbourne

Reporting To: Simon Catt

Compensation: £35,000 / year

Description

MPLC are the legal way to show movies and TV in a public or commercial space with a vision to be the global number one trusted partner to studios and producers for public performance licensing. We are on a mission to enable companies to use great content while championing content creators and their intellectual property.

What are we looking for?

We are looking to recruit a talented, ambitious, smart, motivated and detail oriented Upsell Sales Coordinator to join our sales team. The position will play a crucial role in driving revenue growth by identifying and capitalizing on upsell opportunities within our existing customer base. This role requires working in a small team and with excellent communication skills, a customer‑centric approach, and a keen eye for detail.

The job in three bullets

• Identify Upsell Opportunities: Analyse customer data to identify potential upsell opportunities and develop strategies to capitalise on them.
• Customer Support: Provide exceptional customer service to ensure a positive customer experience and address any concerns related to upsell offers.
• Performance Tracking: Monitor and report on the performance of upsell initiatives, providing insights and recommendations for improvement.

What we think makes a great Upsell Executive

We expect that great candidates will be able to show experience and success in several of the following areas:

• Self‑motivated and results driven.
• Proven experience in sales, customer service or similar role.
• Ability to analyse data and identify trends.
• Have a growth mindset – continually raising standards and performance.
• You think strategically and have delivered meaningful growth.
• Proficiency in CRM software and Microsoft Office, particularly Excel.

Sound exciting?

Let’s try to put you off.

• If you are looking for a ‘business as usual’ role then this might not be the right opportunity for you.
• Our UK business has grown really well over the last few years. But we know that we can never stand still. You'll be tasked with helping to take this position to the next level with your sales skills, more innovation, better use of data and analytics.
• We think we have got it right but will definitely have some things wrong. We need your help to work through this process and be able to live with any teething pains.
• We have high expectations for significant revenue growth. We want someone who is up for a challenge!

Location and Salary

• £35,000 base salary, plus commission OTE £45k
• Commissions are uncapped.
• Private Healthcare.
• Store discounts.
• We don’t mind where in the UK you are based. Like most people, we’ve got pretty good at working remotely, but we also want this role to have a presence at our UK hub in Eastbourne. We’d like you to be there in person each month and will work with you to agree how that could work. We’ll cover your travel costs for those visits.