Travel & Expenses Specialist: Booking & Reclaims

Laing O'Rourke group; Dartford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading international construction firm in Dartford is seeking a Travel & Expenses Administrator to ensure smooth travel arrangements and accurate reimbursements for staff. In this role, you will manage travel requests, provide customer support, and maintain booking data. The ideal candidate will possess excellent communication and customer service skills, with a strong understanding of expenses processes and travel policies. This position offers an opportunity to be part of a dynamic team aiming for operational excellence.

Qualifications

• Organised and proactive individual supporting colleagues across the business.
• Understanding of travel, expenses, and allowances policies.
• Experience in handling customer service queries.

Responsibilities

• Manage calls and emails regarding travel-related queries.
• Monitor travel desk booking system for requests.
• Maintain travel booking spreadsheet with live data.

Skills

Detailed understanding of expenses and allowances processes

Excellent customer service skills

Good understanding of Microsoft Excel

Intermediate knowledge of travel systems

Excellent communication skills

Job description

A leading international construction firm in Dartford is seeking a Travel & Expenses Administrator to ensure smooth travel arrangements and accurate reimbursements for staff. In this role, you will manage travel requests, provide customer support, and maintain booking data. The ideal candidate will possess excellent communication and customer service skills, with a strong understanding of expenses processes and travel policies. This position offers an opportunity to be part of a dynamic team aiming for operational excellence.