Training and Knowledge Transfer Specialist

Compass Community Limited; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

A values-led organisation in the UK seeks a Training and Knowledge Transfer Specialist to support a transformation programme. The role involves delivering engaging training, developing learning materials, and enhancing knowledge sharing across the childcare sector. Ideal candidates will have experience in training delivery, strong facilitation skills, and a relevant qualification in training or education. Join us to contribute to meaningful change in how we support children and families.

Qualifications

• Demonstrable experience in delivering training and knowledge transfer within a business transformation or technology change context.
• Experience working in the childcare, education, or social care sector.
• Proven track record of developing training content and delivering effective knowledge-sharing activities.

Responsibilities

• Support the design and delivery of a comprehensive training strategy aligned to the transformation programme.
• Develop, update, and maintain training materials tailored for different staff groups.
• Facilitate training sessions, workshops, and knowledge-sharing activities.

Skills

Excellent facilitation skills

Strong communication skills

Adaptability

Passion for learning

Education

Relevant qualification in training, learning & development, or education

Job description

Training and Knowledge Transfer Specialist

Join to apply for the Training and Knowledge Transfer Specialist role at Compass Community

Compass Community is a values‑led organisation committed to making a difference in the lives of children and young people across the UK. With a focus on care, education, fostering and therapeutic services, we are passionate about delivering transformational change and creating safe, supportive environments. As part of our ongoing mission to strengthen services and systems, we are looking for an experienced Training and Knowledge Transfer Specialist to join our dynamic Programme and Project Management team.

The Role

Are you passionate about creating engaging learning experiences and helping people adapt to change? We are looking for a Training and Knowledge Transfer Specialist to join our organisation as part of a business‑wide operating model and technology transformation programme.

Reporting to the Training and Knowledge Transfer Lead, you will play a key role in equipping colleagues across the childcare sector with the skills, knowledge, and confidence to thrive in a new way of working. From delivering interactive training sessions and developing practical learning materials, to supporting knowledge sharing and building internal capability, this is a chance to make a real impact on how our people deliver care and support.

We’re looking for someone with excellent facilitation skills, the ability to translate complex information into clear, accessible guidance, and experience in delivering training within large‑scale change or technology programme. We value passion for learning, adaptability, and strong communication skills.

In return, you’ll join a supportive team driving meaningful transformation, with opportunities to contribute to lasting positive change in the way we work and support children and families.

Key Responsibilities

• Support the design and delivery of a comprehensive training strategy aligned to the transformation programme
• Develop, update, and maintain training materials, user guides, and knowledge assets tailored for different staff groups
• Facilitate training sessions, workshops, and knowledge‑sharing activities, both in‑person and virtually
• Work with subject matter experts (SMEs) to capture and transfer critical business and technical knowledge
• Provide feedback to the Training and Knowledge Transfer Lead on adoption challenges and learning needs identified during delivery
• Support the monitoring of training completion rates, knowledge transfer effectiveness, and overall staff readiness
• Contribute to the creation of a culture of continuous learning and knowledge sharing across the organisation
• Assist in the development of “train‑the‑trainer” approaches to build local training capability across business units

Skills & Experience

• Relevant qualification in training, learning & development, or education (e.g., CIPD, Training & Development Certificate) desirable
• Demonstrable experience in delivering training and knowledge transfer within a business transformation or technology change context
• Experience working in the childcare, education, or social care sector is highly advantageous
• Proven track record of developing training content and delivering effective knowledge‑sharing activities
• Familiarity with change management principles and their application in training delivery
• Experience collaborating with subject matter experts and project teams within large‑scale programme

Why Join Compass Community?

This role offers the chance to shape the quality assurance approach for a significant transformation programme, while directly contributing to better outcomes in the childcare sector. You will be supported by a collaborative project team and given the opportunity to develop both your leadership and technical expertise.

Join us and help deliver lasting change where it matters most.

Details

• Senior level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Human Resources
• Industry: Individual and Family Services
• Location: Cardiff, Wales, United Kingdom