Trainee Pharmacy Dispenser - VBM - Main Street

Lindsay & Gilmour do; West Calder; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-established pharmacy group in Scotland is looking for a dedicated team member to join their pharmacy team. The role involves accurately dispensing prescription medications, providing exceptional customer service, and maintaining detailed patient records. Candidates should have strong attention to detail, effective communication skills, and the ability to thrive in a fast-paced environment. Opportunities for career development and competitive benefits are offered, including holidays and a pension scheme.

Benefits

Pension scheme

Staff discount

Discretionary annual bonus scheme

Employee benefits scheme

Access to employee assistance programme

Excellent training and development opportunities

Qualifications

• Experience working with customers is necessary.
• Proficiency in various IT systems is required.
• An ability to work in a fast-paced environment is essential.

Responsibilities

• Dispensing prescription medications accurately.
• Providing high-quality customer service and addressing inquiries.
• Maintaining accurate patient records.
• Managing stock and ensuring compliance with legal requirements.
• Collaborating with healthcare professionals to enhance patient care.

Skills

Attention to detail

Communication

Customer service

IT system proficiency

Education

NVQ Level 2 equivalent in Pharmacy Services

Job description

About Lindsay & Gilmour

Lindsay & Gilmour is one of Scotland's longest-established and most respected pharmacy groups. Founded in 1826, the company has a rich heritage of providing quality pharmaceutical services and healthcare solutions to the communities it serves. With a network of pharmacies located throughout Scotland, Lindsay & Gilmour is committed to delivering exceptional customer service and professional healthcare advice.

Lindsay and Gilmour is a Living Wage Employer.

About the role

At Lindsay & Gilmour, we are dedicated to providing exceptional healthcare services to our community. Our team works collaboratively with each other and with other healthcare providers, to ensure the highest standards of patient care.

You will be a key part of the pharmacy team, working across the healthcare area and dispensary, to meet patients’ needs. Your focus each day will be to deliver a great service to our patients, through holding conversations tailored to the individual needs of each patient and delivering on the operational requirements of the position.

This is a great opportunity to develop your career in pharmacy.

Job Description

• Accurately dispensing prescription medications to patients.
• Providing exceptional customer service and addressing patient queries.
• Maintaining detailed and accurate patient records.
• Delivering exceptional standards through operational compliance to ensure efficiency and maximise profitability.
• Managing stock, including ordering, date checking, and organizing medications.
• Ensuring compliance with all legal and professional requirements.
• Collaborating with healthcare professionals to optimise patient care and promote our services.
• You will be working in the dispensary working with a dosette robot.

What you’ll need to have.

We’re offering you an exciting opportunity to start on your professional journey. You will need to have experience of working with customers and be willing to complete an NVQ Level 2 equivalent in Pharmacy Services.

• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using different IT systems.

Our commitment to Diversity and Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Our Benefits

• Working Pattern – Monday-Friday 9am-6pm
• Holidays – 28 days per year
• Pension scheme
• Staff discount
• Discretionary annual bonus scheme
• Employee benefits scheme featuring financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and more (exclusions may apply, eligible roles only).
• Access to employee assistance programme for independent and confidential advice, 24 hours a day, 7 days per week.
• Excellent training and development opportunities, helping our employees work towards nationally recognised qualifications with professional support and relevant training.

*Our benefits are subject to change and eligibility.