Trainee Optical Assistant

Specsavers; Aldershot; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retail company in Aldershot is seeking a Trainee Optical Assistant. This role requires a proactive attitude, a passion for customer service, and the ability to work well in a team. Responsibilities include welcoming customers, booking eye tests, and providing style advice. The position offers structured training, a supportive environment, and opportunities for advancement. Competitive hourly rate of up to £12.41 and numerous employee benefits including discounts and additional paid time off for birthdays.

Benefits

Up to £12.41 per hour

Pension scheme with employer contribution

Specsavers Perks for discounts

Employee support service

Subscription to Headspace app

Eye and hearing care discounts

Additional day off for birthday

Enhanced family leave and company sick pay

Qualifications

• No prior experience needed, just a passion for customer service.
• Willingness to learn and contribute to a supportive team environment.
• Good communication skills.

Responsibilities

• Welcoming customers into the store.
• Booking in eye tests.
• Pre-screening patients.
• Providing style advice.
• Measuring frames.
• Taking phone calls.

Skills

Customer service

Proactivity

Team collaboration

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Located in the heart of Aldershot, our Specsavers store is a vibrant and welcoming hub for the local community. We pride ourselves on delivering exceptional eye and hearing care, supported by a passionate and knowledgeable team. The store is equipped with modern technology and offers a fast-paced, customer-focused environment where no two days are the same. Whether it’s helping customers choose the perfect frames or providing expert clinical support, our team works together to create an outstanding experience for every visitor.

Getting here is easy – we’re well connected by public transport, with Aldershot train station just a short walk away and regular bus services stopping nearby. For those driving, there is convenient parking available close to the store, making your commute hassle-free.

Our team

Our store is home to a fantastic team of dedicated individuals who are eager to meet you. We’re a close-knit group that values collaboration, support, and delivering the very best care to our customers. Our team includes experienced optometrists providing expert eye care, skilled dispensing opticians ensuring the perfect fit for every pair of glasses, and friendly retail assistants who make every customer feel welcome. We also have audiologists offering hearing services, supported by a strong admin and management team to keep everything running smoothly. Together, we create an environment where learning and development are encouraged every day, and where everyone plays a vital role in making a real difference to the local community.

At Specsavers Aldershot, we believe in helping our people grow. Whether you’re starting your career in retail or looking to progress into clinical or leadership roles, we offer structured training, professional development programs, and clear pathways for advancement. Many of our team members have built long-term careers with us, and we’re committed to supporting you every step of the way.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.41 per hour (depending on age)
• Up to 37.5 hours per week (to include working a weekend day)
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eye care and hearing care discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.

Just to let you know, you may be invited to complete a few pre-recorded questions as part of your application for this role.Nothing to worry about, we think it’ll give you a great chance to showcase your personality and passion for Specsavers.

Got what we’re looking for? Apply Now!