Trainee Claims Adjuster

Convex Group; City of London; On-site; GBP 35,000; Full time

Job summary

A financial services firm in London is seeking a Trainee Claims Adjuster to join its Claims team. The successful candidate will receive extensive training and participate in a range of claims-related tasks, while working closely with various teams. Essential skills include critical thinking, communication, and collaboration. The role offers a competitive salary of £35,000 and a comprehensive benefits package including an annual performance bonus, 30 days annual leave, and private health insurance.

Benefits

Annual Performance Bonus

30 days Annual Leave

3 days of Volunteer Leave

Birthday Leave

£1,300 for learning & wellbeing

10% Employer Pension Contribution

Private Health Insurance

Support for Professional Qualifications

Responsibilities

• Deliver excellent service to clients as part of the Claims Team.
• Build a solid foundation in all classes of claims.
• Work closely with Claims specialists.
• Liaise directly with stakeholders.
• Manage a portfolio of claims using data and analytics.
• Build relationships with clients and brokers.

Skills

Critical thinking

Communication skills

Collaboration and teamwork

Leadership and initiative

Adaptability and resilience

Time management

Education

Graduate level education

Job description

Trainee Claims Adjuster

Application Deadline: 6 January 2026

Department: Graduate & School Leaver Programme

Employment Type: Permanent

Location: London, UK

Compensation: £35,000 / year

Description

Convex is looking for a graduate to join our Claims team who would love to help drive our ambition for excellent claims service.

The successful candidate is expected to participate in a wide range of tasks within the function and across the business and will receive market-leading bespoke training in order to become a Claims Adjuster. This will ultimately be within one or more of our many lines of business (e.g. Property, Energy, Aviation, Marine, Casualty). The role includes working closely with other teams within Convex such as Underwriting, Analytics (actuarial, pricing, data etc.), Finance, Operations, Legal and Compliance.

Providing an exceptional claims service is about being accountable to our clients and delivering when they need it most.

As you develop into the role, some of the key tasks may include...

• Being a key member of the Claims Team by delivering an unparalleled excellent service to our clients
• Building a solid foundation in all classes of claims
• Learning the technical aspects of claims and insurance terms and conditions alongside and within the Claims team.
• Working closely with Claims specialists on individual claims and the wider portfolio
• Liaising directly with stakeholders across the business
• Using data and analytics to manage a portfolio of claims
• Building relationships with clients and brokers

Skills Knowledge and Expertise

• Critical thinking and problem-solving – evaluating evidence and making sound judgments.
• Communication skills – clear and professional writing, presentation, and teamwork communication.
• Collaboration and teamwork – contributing effectively to group objectives.
• Leadership and initiative – taking responsibility and motivating others.
• Adaptability and resilience – thriving in dynamic or challenging environments.
• Time management and organisation – balancing multiple priorities efficiently.

Benefits

When you join us, you're not just accepting a job—you're securing a future. We know that top talent demands more than a standard salary, which is why we've designed an exciting benefits package. Some of the favourites for previous graduates and school leavers include...

• Annual Performance Bonus
• 30 days Annual Leave
• 3 days of Volunteer Leave each year
• Birthday Leave
• £1,300 to spend on learning & wellbeing
• 10% Employer Pension Contribution
• Private Health Insurance Medical & Dental Cover
• Full Support for Professional Qualifications (IFoA, CII, CFA, etc...)