Trainee Centre Manager

Tyre Pros; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tyre retailer in Reading seeks a Customer Service Expert to manage their busy auto centre. The ideal candidate will possess retail management knowledge and customer service expertise, supporting team development and driving sales. Key benefits include a competitive salary, generous holiday allowance, and career development opportunities. Even without tyre experience, you can thrive with our training.

Benefits

Competitive salary

29 days holiday

Generous staff discounts

Exclusive discounts with retailers

Life assurance with digital GP appointments

Supported career development

Qualifications

• Experience in retail management is essential.
• Ability to support and coach team members.
• Proven track record in customer service.

Responsibilities

• Manage workflows effectively.
• Instil customer focus within the team.
• Coach employees to enhance their skills.
• Drive sales and turnover to meet targets.

Skills

Customer service expertise

Retail management knowledge

Team coaching

Sales driving

Job description

1 week ago Be among the first 25 applicants

About Us

Tyre Pros is a tyre and car servicing retailer set up by one of the UK’s largest tyre wholesalers, Stapletons. We are extremely well‑placed to deliver some of the best service in our industry and have earned three Pirelli Performance Centre of the Year awards. The quality of our service keeps customers safe on the road, and we have careers to match. That’s why it’s always worth talking to the Tyre Pros.

The role

We’re looking for a customer service expert who we can train to manage a busy auto centre. It doesn’t matter if you can’t change a tyre—what counts is that you know how retail management works and can get the best out of the team. Our technical training team and operational team will fill in the blanks so that, even if this is your first rodeo in the automotive sector, you’ll be up to speed in no time.

Key Accountabilities

• Manage workflows
• Instil customer focus in the team
• Coach employees
• Drive sales and turnover

Skills & Experience

Tyre fitting, services, repairs, and MOTs are the order of the day in our centres. As Centre Manager, you’ll ensure we deliver all of it to industry‑leading standards. You’ll keep our customers safe on the road and have them walking out of the door with smiles on their faces. You’ll also share your customer service expertise with the team, supporting them so that they can help you build a customer community around the centre.

Benefits

• Competitive salary, 29 days holiday (increasing with service)
• Generous staff discounts
• Exclusive discounts with retailers
• Life assurance with digital GP appointments
• Supported career development

Seniority level

• Mid‑Senior level

Employment type

• Contract

Job function

• Management and Manufacturing
• Retail