Office Manager
Join a leading UK manufacturer of food‑grade products in Millbrook, Southampton. The company is seeking a highly organised and proactive Office Manager to ensure the smooth running of its office and provide essential support across the business.
Key Responsibilities:
- Oversee daily office operations and maintain an organised, efficient environment.
- Supervise and support administrative staff, allocating tasks and monitoring performance.
- Assist with HR duties, including onboarding, personnel records, and training coordination.
- Support finance functions using Sage 200, including invoicing and reporting.
- Prepare reports, presentations, and internal documentation for management.
- Implement and improve office systems and workflows to drive efficiency.
- Liaise with clients, vendors, and internal teams to support operations.
- Ensure compliance with company policies and procedures.
What You’ll Need to Succeed:
- Proven experience in office management or a similar administrative role.
- Strong organisational skills and ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- Experience supervising or managing a small team.
- Proficiency with office systems and, ideally, Sage 200.
- A problem‑solving mindset and ability to work independently.
- Professionalism and a positive approach to fostering a great office culture.
What You’ll Get in Return:
- Competitive salary starting from £30,000 per year.
- Opportunity to work with a respected, growing business in a key role.
- A collaborative and supportive team environment.
- Career development opportunities within a forward‑thinking organisation.
Senior Administrative Officer – Project Management Support
Our client is seeking a highly organised and proactive Senior Administrative Officer to provide comprehensive project management support within their busy operations centre in Southampton, Hampshire, UK. This role requires exceptional organisational skills, meticulous attention to detail, and the ability to manage multiple priorities in a dynamic environment.
Key Responsibilities:
- Provide high‑level administrative support to project managers, including scheduling meetings, managing calendars, and coordinating project timelines.
- Prepare and distribute project documentation, such as meeting minutes, action logs, reports, and presentations.
- Maintain project filing systems (both physical and digital) to ensure organised and accessible project records.
- Assist with budget tracking and expense management for assigned projects.
- Coordinate project logistics, including booking travel, arranging venue hire for meetings, and managing event preparations.
- Serve as a key point of contact for internal and external stakeholders regarding project‑related administrative matters.
- Support the onboarding process for new project team members.
- Assist in the development and refinement of administrative processes and procedures for project management.
- Conduct research and gather information as required for project planning and execution.
- Proactively identify potential administrative issues and propose solutions.
- Contribute to a positive and efficient team environment.
Qualifications and Experience:
- Proven experience in an administrative or secretarial role, with at least 3 years in a project support capacity.
- Strong understanding of project management methodologies and terminology.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with project management software (e.g. Asana, Trello, Monday.com) is essential.
- Excellent organisational and time‑management skills, with the ability to prioritise tasks effectively.
- Meticulous attention to detail and accuracy in all work.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Discretion and confidentiality in handling sensitive information.
- Experience in a specific industry (e.g. construction, IT, marketing) is a plus.
- A proactive attitude and a commitment to providing excellent support.
This hybrid role offers a fantastic opportunity for an experienced administrator to play a crucial role in project success. You will benefit from working in a supportive team environment and will have the chance to contribute to significant projects. The position requires regular on‑site presence in our Southampton, Hampshire, UK office, with flexibility for remote work on certain days.
Assistant Front Office Manager
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well‑informed to deliver guests an exceptional experience from check‑in through check‑out. You must perform the following tasks to the highest standards:
- Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards.
- Assist the Front Office Manager to evaluate levels of guest satisfaction and monitor trends, with a focus on continuous improvement.
- Ensure regular and VIP guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme.
- Maximise room occupancy at best rates and use up‑selling techniques to promote hotel services and facilities.
- Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures.
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork.
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices.
- Maintain good communication and working relationships with all hotel departments.
- Monitor staffing levels to meet cover business demands.
- Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes.
- Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures.
- Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team.
- Act in accordance with policies and procedures when working with front‑of‑house equipment and property management systems.
The ideal candidate should have:
- Previous supervisory experience in Front Office within the hotel/leisure/retail.
- High level of IT proficiency.
- High level of commercial awareness and sales capabilities.
- Excellent leadership, interpersonal and communication skills.
- Accountability and resilience.
- Commitment to delivering a high level of customer service.
- Ability to work under pressure.
- Excellent grooming standards.
- Flexibility to respond to a variety of work situations.
- Ability to work on your own and as part of a team.
EOE/AA/Disabled/Veterans