Traffic Admin & Customer Service Apprentice

McArthur Dean Training Ltd; Greater Lincolnshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading provider of traffic management services is seeking a customer service/administrative apprentice to support the Design & Surveying Manager. This role involves creating detailed AutoCAD Traffic Management Plans, effective communication with customers, and ensuring compliance with legislation. Applicants should demonstrate strong communication and IT skills, alongside attention to detail and organization. The position offers a weekly working schedule of 35 hours from Monday to Friday, with an apprenticeship minimum wage of £7.55 per hour.

Qualifications

• Strong communication skills are essential to liaise with clients and teammates.
• Proficient IT skills for using software like AutoCAD and Google tools.
• High attention to detail is required for creating accurate management plans.

Responsibilities

• Create and amend AutoCAD Traffic Management Plans as required.
• Communicate with internal and external customers effectively.
• Ensure TM plans are completed within 24 hours of receiving enquiries.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Analytical skills

Logical thinking

Team working

Initiative

Tools

AutoCAD

Google Maps

Google Earth

Job description

A leading provider of traffic management services is seeking a customer service/administrative apprentice to support the Design & Surveying Manager. This role involves creating detailed AutoCAD Traffic Management Plans, effective communication with customers, and ensuring compliance with legislation. Applicants should demonstrate strong communication and IT skills, alongside attention to detail and organization. The position offers a weekly working schedule of 35 hours from Monday to Friday, with an apprenticeship minimum wage of £7.55 per hour.