Total Loss Claims Specialist – Customer Impact

Copart UK Limited; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading vehicle claims management company in Bedford is looking for a Claims Settlement Advisor. In this full-time role, you'll manage total loss motor claims, ensuring exceptional customer service and operational excellence. Ideal candidates have strong attention to detail and excellent communication skills, and experience in motor claims is beneficial. Join us for a competitive salary and various employee benefits including holiday, pensions, and health plans.

Benefits

23 days holiday plus bank holidays

Paid volunteering day

Healthcare cash plan

Pension scheme

Discounted shares

Cycle to Work Scheme

Life assurance

Exclusive discounts

Goal support tools

Qualifications

• Strong attention to detail is required.
• Excellent communication and interpersonal skills necessary.
• Experience working within a high-functioning team is preferred.

Responsibilities

• Manage total loss motor claims effectively.
• Provide best-in-class customer service.
• Build rapport with customers and take ownership of the journey.

Skills

Attention to detail

Communication skills

Team player

Self-motivated

Microsoft Office skills

Literacy and numeracy skills

Experience in motor claim management

Call Centre experience

Continuous learning

Basic knowledge of motor vehicles

Job description

A leading vehicle claims management company in Bedford is looking for a Claims Settlement Advisor. In this full-time role, you'll manage total loss motor claims, ensuring exceptional customer service and operational excellence. Ideal candidates have strong attention to detail and excellent communication skills, and experience in motor claims is beneficial. Join us for a competitive salary and various employee benefits including holiday, pensions, and health plans.