Tool Hire Assistant

STARK Group; Sittingbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading building materials company is seeking a Tool Hire Assistant in Sittingbourne. The role involves delivering and collecting tools, ensuring excellent customer service, and conducting pre-delivery checks. Applicants should have a full UK driving licence and demonstrate strong teamwork and repair skills. This full-time position offers flexible working hours, a competitive salary, and opportunities for professional development.

Benefits

Competitive salary

Bonuses

Pension schemes

Life assurance

Flexible working hours

Qualifications

• Full UK driving licence is essential.
• Experience in customer service or tool hire is preferred.
• Strong interpersonal skills and enthusiasm.

Responsibilities

• Deliver and collect customer orders safely and accurately.
• Conduct pre-delivery checks on tools and machinery.
• Support branch colleagues in product knowledge.

Skills

Customer service

Driving (3.5 tonne van)

Team collaboration

Basic repair skills

Job description

Tool Hire Assistant page is loaded## Tool Hire Assistantremote type: Site-based onlylocations: Sittingbournetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 12, 2026 (29 days left to apply)job requisition id: JR33113At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!Job Description## As a Tool Hire Assistant at Jewson, you will play a key role in ensuring customers receive safe, well-maintained equipment and excellent service. As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00. **What You’ll Be Doing**:* Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling* Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures* Support branch colleagues in building knowledge and competence in tool hire product* Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational* Complete all relevant delivery paperwork and record keeping* Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)### **What We’re Looking For**Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethicsTeam Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.Pride - You take pride in your work and are dedicated to producing top-notch results.Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.**What's Next**If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.*We can’t wait to hear from you!*With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!