The Ordinary Counter Associate — Luxury Beauty Concierge

Deciem | the Abnormal Beauty Company; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading beauty brand in Manchester is looking for a full-time Counter Associate at Selfridges Trafford. The role requires a customer service-oriented individual who will greet customers, suggest products, and maintain store standards. Ideal candidates have experience in retail, preferably in luxury sectors. The position emphasizes creating memorable customer experiences and adhering to brand values. This fixed-term role lasts until the end of October 2026 and includes various employee perks like discounts and mental health support.

Benefits

Employee Assistance Program

LinkedIn Learning membership

Product discounts

Early access to new products

Qualifications

• Energetic and flexible customer service-oriented approach.
• Experience in Retail, Department Stores, and luxury sectors is highly desirable.
• Comfortable applying products and providing consultations.

Responsibilities

• Greet customers with enthusiasm and professionalism.
• Suggest relevant products based on customer needs.
• Maintain counter cleanliness and organization.

Skills

Customer engagement

Multitasking

Time management

Communication

Job description

A leading beauty brand in Manchester is looking for a full-time Counter Associate at Selfridges Trafford. The role requires a customer service-oriented individual who will greet customers, suggest products, and maintain store standards. Ideal candidates have experience in retail, preferably in luxury sectors. The position emphasizes creating memorable customer experiences and adhering to brand values. This fixed-term role lasts until the end of October 2026 and includes various employee perks like discounts and mental health support.