Telecoms Data Engineer

Northern Powergrid Limited; North East; On-site; GBP 53,000 - 74,000; Full time

Job summary

A leading energy utility provider in the North East is seeking a Telecommunications Engineer. The role involves managing IP data networks, providing technical support, and ensuring network performance. Ideal candidates will have significant experience in Telecoms systems and relevant qualifications. A competitive salary and benefits package is offered, along with opportunities for professional development.

Benefits

25 days holiday

Agile policy with 80/20 office split

Car allowance and company car access

Relocation package considered

Qualifications

• Minimum 4 years’ experience working on complex WAN/LAN Telecoms systems.
• Experience with PDH MUX Technology and MPLS-TP networks is advantageous.
• Strong communication and documentation skills.

Responsibilities

• Configuring and implementing WAN, LAN, wired and wireless networks.
• Monitoring network performance, troubleshooting issues.
• Providing technical support to customers and internal teams.

Skills

Network Configuration

Troubleshooting

Technical Support

Project Management

Education

HNC level 4 in Networking or relevant subject

Valid CCNA or equivalent IP network qualification

Tools

WAN/LAN Telecoms systems

Incident & change management software

Job description

Job Details

Job title: Telecommunications Engineer (as indicated in the description) or related Telecoms role within Northern Powergrid

Location: North East

Directorate: Digital and Innovation

Job Ref No: 7032

The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future. Our vision is to be the best energy company in serving our 3.9 million homes, whilst delivering a sustainable energy solution.

The successful applicant will participate in the Telecoms technical out-of-hours standby rota and will work within the Telecommunications team to build, change and run operational and non-operational IP data networks to deliver a reliable telecommunications service to the Northern Powergrid business.

Salary: Competitive salary between £53,711 - £73,451 (dependent on experience). Benefits include:

• 25 days holiday (increasing with tenure)
• Agile policy of 80/20 split in office
• Car allowance and access to the company car scheme
• Relocation package can be considered for the right applicant

Key Responsibilities

• Network Configuration and Implementation: Configuring and implementing WAN, LAN, wired and wireless networks to meet data speed, coverage and reliability requirements. Ensure network designs meet security standards in line with company IS security requirements.
• System Maintenance and Optimisation: Monitoring network performance, troubleshooting issues, and implementing upgrades to improve efficiency and reliability.
• Installation and Testing: Overseeing installation of network equipment and conducting testing to ensure components function correctly. Work with contractors and witness acceptance tests when necessary.
• Troubleshooting and Problem Resolution: Diagnosing and resolving issues in communication systems and maintaining a blameless culture while coordinating with service/support teams.
• Technical Support: Providing technical support to customers and internal teams and preparing documentation; liaising with colleagues to solve complex issues where necessary.
• Project Support: Providing overall project management and direction to deliver high-quality solutions within time and cost constraints; translating stakeholder requirements into specifications and proposed solutions.
• Service Delivery: Complying with incident and change control processes; ensuring system records and monitoring reflect current network changes; collaborating to maintain service continuity.
• Major Incidents: Participating in Telecoms technical Major Incident Management Plan arrangements and adapting duties during Major Incident periods.
• Staying Updated: Keeping up with advances in telecommunications technology and recommending upgrades as needed.
• Managing own time to complete jobs efficiently; working safely and in line with Northern Powergrid procedures.
• Willingness to make decisions with sound judgement and involve appropriate stakeholders; ability to work in a team or independently while building cross-department relationships.
• Strong communication and documentation skills; ability to perform root cause analysis and implement preventive fixes; maintain high levels of performance, availability and security of the infrastructure; update network diagrams and asset information.

Essential Qualifications & Experience

• HNC level 4 in Networking, Electrical or a relevant subject
• Valid CCNA or equivalent IP network qualification
• Minimum 4 years’ experience working on complex WAN/LAN Telecoms systems (IP, Routing, hardware deployment, design, fault finding)

Desirable Qualifications & Experience

• ITILv4
• Degree in a relevant STEM subject
• Experience in substation and OT environments
• Knowledge of incident & change management
• Experience with PDH MUX Technology, MPLS-TP networks and Telecoms DC Power Distribution equipment is advantageous
• Experience or awareness of key network security tools and technologies

Telecoms systems training will be provided for the successful candidate

Posted: 26/9/25

Closing date for applications: 10/10/25

Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender reassignment, race, age or disability, in accordance with the Equality Act 2010.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology and Engineering

Industries

• Utilities