Technical Support Engineer

Zeeco, Inc.; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading oil and gas services company is seeking a Technical Support Engineer to expand their Service and Turnaround business in the EMEA region. This hybrid role involves supporting on-site projects and delivering technical solutions to clients. Candidates should have hands-on technical experience and strong interpersonal skills. Join us for an opportunity to grow within a dynamic team based in Stamford, England.

Qualifications

• Previous experience in field service or technical engineering is desirable.
• Experience and knowledge of the oil and gas industry are desirable.
• Self-motivated and able to work under pressure.

Responsibilities

• Support the EMEA client base with travel worldwide as required.
• Conduct site surveys for pre-turnaround inspection, planning, and scheduling.
• Support sales-related tasks to grow the department and team.

Skills

Practical hands-on support

Innovative problem solving

Good interpersonal skills

Ambitious and eager to grow

Adaptability in challenging environments

Understanding complex mechanical drawings

Education

Engineering qualification in a relevant discipline

Tools

Excel

PowerPoint

Word

Job description

Join to apply for the Technical Support Engineer role at Zeeco, Inc.

Zeeco fosters a robust work environment where employees across engineering and support teams benefit from a strong culture, trained leadership, and opportunities for growth. Working in the Global Field Services Turnarounds team, the Technical Support Engineer’s main responsibilities focus on expanding our Service and Turnaround business within the EMEA region. This hybrid role requires supporting on‑site turnaround projects in EMEA and the wider team at our Zeeco facility in Stamford, Rutland (UK). The role demands a dynamic individual who adapts to business requirements, provides technical support to our clients and internal sales members, and delivers innovative engineered solutions across the region.

Key Responsibilities

• Support the EMEA client base with travel worldwide as required.
• Carry out mechanical and electrical tasks specific to projects, ensuring high quality and service.
• Work with Zeeco’s combustion products and systems, including flare systems, flare gas recovery, power and process burners, thermal oxidizers, BMS, and associated pollution control equipment.
• Identify potential end‑user/parts opportunities and help develop potential opportunities/MSA agreements.
• Promote and grow Zeeco Turnaround service capability portfolio.
• Conduct site surveys for pre‑turnaround inspection, planning, and scheduling, developing commercial bids, technical finding reports, and recommendations for future maintenance.
• Take ownership of assigned projects as a ‘project lead’ and coordinate parts and service activities.
• Support sales‑related tasks to grow the department and team.
• Support parts and reverse engineering tasks in line with our global ‘OTP’ efforts.
• Collaborate with internal fabrication and execution teams to follow up and support order execution, ensuring our engineered solutions are fit for purpose and on time.
• Focus on turnaround tracking and develop the Zeeco turnaround dashboard system.
• Take initiative and work independently or as part of a team.
• Adopt Zeeco’s culture and core values and promote the company.

Essential Skills

• Ability and willingness to provide practical hands‑on support to clients and internal teams, including international field work at oil and gas facilities.
• Innovative problem solver who uses initiative and determination to solve technical problems individually or in a team.
• Good interpersonal skills and confident public speaking, comfortable presenting to various levels from operation/maintenance staff to high‑level management.
• Ambitious individual eager to develop and grow within a dynamic team.
• Willingness to adapt to challenging environments, ensuring deadlines and objectives are completed on time.
• Ability to understand complex mechanical drawings and installations.

Experience

• Previous experience in field service, maintenance, or practical technical engineering (desirable).
• Experience and knowledge of the oil and gas industry, power industry, petrochemical, or process engineering (desirable).
• Experience with combustion equipment such as flares, incinerators, boiler burners, process burners in either field service or technical sales (desirable).
• Experience in oil and gas turnarounds, plant shutdowns, and maintenance activities (desirable).
• Contract management experience (desirable).
• Self‑motivated, flexible, enthusiastic, and able to work under pressure.
• Good computer skills in Excel, PowerPoint, Word, etc.

Further Requirements

• Hold a full UK driving licence and a valid passport with no restrictions; willingness to travel worldwide by air, boat, car or helicopter, as business requires.
• Engineering qualification in a relevant discipline desirable (Level 3+).
• Knowledge in welding/metal work or another manufacturing/engineering discipline would be advantageous.

Working at Zeeco means being part of a people‑centric culture built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.

Seniority level: Entry level

Employment type: Full‑time

Job function: Information Technology

Industries: Oil and Gas

Get notified about new Technical Support Engineer jobs in Stamford, England, United Kingdom.