Technical Operations

The Scarlet Company Group; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare technology company is seeking a Technical Operations professional to ensure regulatory compliance processes. This role demands 3–5 years of experience in operational roles and offers a competitive salary between £60,000 and £80,000. Join to collaborate with product and engineering teams to enhance regulatory strategies and solutions.

Qualifications

• 3–5 years of experience in a regulated industry.
• Able to deconstruct complex systems into clear processes.
• Comfortable with ambiguous problems.

Responsibilities

• Translate regulation into operational processes.
• Improve compliance processes for regulatory designations.
• Design tools for regulatory compliance with internal teams.
• Utilize compliance data for better organizational decisions.
• Become a subject-matter expert in specific regulatory domains.

Skills

Operational experience

Analytical thinking

Communication skills

Curiosity

Collaboration

Problem-solving

Job description

Technical Operations – Scarlet

Join to apply for the Technical Operations role at Scarlet

About the Role

Our mission is to hasten the transition to universally accessible healthcare. We deliver on this mission by enabling innovators to bring cutting‑edge software and AI to the healthcare market safely and quickly. We’re regulated by the UK Government and European Commission to do so. Our certification process is optimised for software and AI, facilitating a more efficient time to market and the frequent releases needed to build great software. This ensures patients safely get the most up‑to‑date versions of life‑changing technology. Come help us bring the next generation of healthcare to the people who need it.

As part of Technical Operations, you’ll help define how modern conformity assessment bodies function – bringing the same rigour regulators expect, with the efficiency and innovation of a technology company.

This is a highly varied and intellectually demanding role. You’ll work across regulatory, technical, and operational domains to help design, run, and optimise the processes that allow Scarlet to operate as a notified body under the EU MDR and beyond. You’ll collaborate closely with engineers, product managers, regulatory experts, and commercial teams. Over time, you’ll become a leading expert in your domain and have the opportunity to contribute to shaping how digital health and AI medical devices are regulated globally.

Responsibilities

• Translate regulation into systems: Decompose regulatory and standards requirements (e.g. EU MDR, ISO 17021, etc) into clear, operational processes that can be implemented and automated.
• Own and optimise core compliance processes: Operate and continuously improve Scarlet’s processes for maintaining regulatory designations, including competence management and certification processes.
• Collaborate with Product and Engineering: Work with internal teams to design and build tools that make regulatory compliance efficient, auditable, and scalable.
• Manage regulatory data: Harness compliance data to drive better decisions across the organisation.
• Grow into a subject‑matter expert: Develop deep expertise in specific regulatory domains (e.g. software and AI medical devices) and contribute to regulatory strategy and thought leadership.

Qualifications

• 3–5 years of experience in operational or analytical roles, in a start‑up, scale‑up, or other fast‑moving environment. Ideally experience working in a compliance role, or in a regulated industry.
• Analytical and systems thinker: You can deconstruct complex systems—technical, regulatory, or operational—and design pragmatic, elegant solutions.
• Ambiguity translator: You enjoy being confronted with ambiguous problems or contexts, and can extract the essentials accurately.
• Ferociously curious: You dig deep to understand how things work, challenge assumptions, and bring new perspectives.
• Excellent communicator: You write and speak clearly, structure your thinking, and can explain complex topics simply.
• Collaborative operator: You thrive working with multidisciplinary teams—from engineers to legal and quality experts.
• High agency: You see problems as opportunities, you hunt down new problems and solve them before they materialise.

Interview Process

• Intro call with Tiri – 20 mins
• Team interview with Sarah - 45 mins
• Technical / Process problem‑solving interview with Tiri – 45 mins
• Regulatory problem‑solving interview with Felicity – 45 mins
• Culture & values interview with James and Jamie – 2 × 30 mins
• References
• Offer

Compensation

Base pay range: £60,000‑£80,000.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Hospitals and Health Care

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Location: London, England, United Kingdom