Technical Account Manager: Drive Data Adoption & Value

Applied Intuition Inc.; United Kingdom; Hybrid; GBP 59,000 - 75,000; Full time

Job summary

A data analytics firm is seeking a Technical Account Manager to engage with enterprise customers and ensure they leverage Plotly/Dash Enterprise for maximum value. This role involves proactive engagement, technical problem-solving, and driving customer success through collaborative efforts with various teams. Strong communication and analytical skills are essential. With a focus on customer retention and innovative solutions, you'll help clients achieve their business objectives in a supportive, growth-oriented environment.

Benefits

Generous PTO

Parental leave top-up program

Stock options for full-time employees

Qualifications

• Ability to manage competing priorities across customers.
• Strong written and verbal communication skills.
• Confidence in communicating with technical and executive stakeholders.

Responsibilities

• Serve as the primary contact for enterprise customers.
• Monitor customer health and drive engagement strategies.
• Guide customers in using Plotly products effectively.

Skills

Customer Engagement

Technical Problem-Solving

Communication Skills

Data Analytics Understanding

Charisma

Job description

A data analytics firm is seeking a Technical Account Manager to engage with enterprise customers and ensure they leverage Plotly/Dash Enterprise for maximum value. This role involves proactive engagement, technical problem-solving, and driving customer success through collaborative efforts with various teams. Strong communication and analytical skills are essential. With a focus on customer retention and innovative solutions, you'll help clients achieve their business objectives in a supportive, growth-oriented environment.