Team Member | Recreation Assistant - Birkenhead Pool and Leisure Centre

Aucklandleisure; Birkenhead; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading recreation center in the United Kingdom is seeking a passionate Team Member to enhance the customer experience at Birkenhead Pool and Leisure Centre. This part-time position involves delivering exceptional services, managing various community programs, and supporting children aged 5-12. A First Aid Certificate is necessary, and applicants may undergo police vetting and drug testing due to the nature of the role. The salary is competitive at £28.95 per hour.

Benefits

Flexible working conditions

Focus on wellbeing

Cultural inclusivity programs

Qualifications

• Must have a First Aid Certificate; training can be provided.
• Enjoy working with children aged 5-12.
• Strong ability to deliver exceptional customer service.

Responsibilities

• Deliver exceptional customer service to visitors.
• Support delivery of community and school holiday programmes.
• Maintain a caring and safe environment for all users.
• Assist with operational and administration duties.

Skills

Customer service

Passion for sports and recreation

First Aid knowledge

Job description

Team Member | Recreation Assistant – Birkenhead Pool and Leisure Centre

Birkenhead Pool and Leisure Centre is one of New Zealand’s leading sports and recreation facilities. As a Recreation Team Member, you will play a key part in improving the customer experience for all Aucklanders that visit our centre.

You will help us deliver an exciting range of community fitness and school holiday programmes. This role will see you working with school students and community groups across the Auckland region.

In this frontline role, your responsibilities will include:

• Delivering exceptional customer service to our customers and visitors
• Supporting with the delivery of a variety of exciting programmes for children aged 5‑12
• Helping the centre maintain a caring, fun, and safe fitness and leisure environment
• Helping centre management with administration and operational duties
• Supporting with centre activities including sporting leagues and daily timetabled programmes
• Rock Wall Supervision

This is a permanent part‑time position of 8 hours per week, with opportunities for additional hours.

Work shift: Tuesday 12:45 pm – 9:15 pm.

You will already be passionate about sports and recreation and be ready to step into a front‑line customer service role.

You will need a First Aid Certificate; however, we can help you attain this if you do not have one.

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on wellbeing, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our benefits.

Applications close on 4th January.

Salary range: 28.95 /hr (living wage).

As we head into the holiday period, this means you may not be contacted until the week beginning 5th January regarding the outcome of your application.

Official role title is Team Member.

Role is classified as a Child’s Worker role under the Vulnerable Children Act 2014 and is deemed a safety‑sensitive position. Applicants will be required to undergo police vetting and a drug test prior to commencing employment.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.