Team Member

HF Holidays Limited; Church Stretton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known holiday service provider based in Church Stretton is looking for a Team Member to ensure a welcoming atmosphere for up to 85 guests. You will be responsible for preparing guest rooms, serving meals, and engaging with guests during their stay. Ideal candidates will have experience in hospitality or a willingness to learn, with strong communication skills and the ability to work in a team. Accommodation and various benefits are included, making it an excellent opportunity for those passionate about hospitality.

Benefits

Live-in accommodation inclusive of all bills

Free uniform

28 days holiday pro rata

Pension contributions

Free cinema discounts

Discounted gym membership

Health & wellbeing support

Exclusive holiday discounts

Responsibilities

• Prepare guest rooms and public areas for guests.
• Serve meals in the dining room creating a welcoming atmosphere.
• Assist in delivering Afternoon Tea and preparing picnic lunches.

Skills

Experience in hospitality or willingness to learn

Great communication skills

Ability to work as part of a team

Flexibility to work evenings and weekends

Job description

TEAM MEMBER

Location: Longmynd House, Cunnery Road, Church Stretton, Shropshire, SY6 6AG

Contract: Permanent - Full time

Salary: £12.67 per hour

Reporting to: CountryHouse Manager

Live in: Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi

Employee Benefits: Equal share of tips paid monthly | Free Uniform | 28 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support| Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses for you and your family

What will you be doing:

Working in our Longmynd Country House we provide a retreat for up to 85 guests who stay with us for guided or self‑guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to.

About you:

We would love to hear from you if you have these essential skills:

• Experience in hospitality or the willingness to learn.
• Great communication skills and deliver great customer service.
• Ability to be part of a team and flexible to work evenings and weekends.

About HF Holidays:

HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self‑guided walking tours on six continents and in 40 destinations worldwide. Run as a co‑operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feel‑good factor have always been our guiding principles. Our 500‑strong team are based remotely, at our Head Office in Hertfordshire and across our 16 country houses located in some of the UK’s best‑loved national parks and National Landscapes.