Team Leader - Female

Acuity Care Group; Cheltenham; On-site; GBP 33,000; Full time

Job summary

A care organization in Cheltenham is seeking a passionate Team Leader to guide a close-knit team of Support Workers. This role involves leading with empathy and providing direct support to a client with complex needs, including Chronic Fatigue Syndrome. Ideal candidates will have experience in health or social care and demonstrate leadership qualities. The position offers a balanced work schedule and various employee perks, fostering a supportive work environment. If you thrive on making a difference and want a meaningful career, apply now.

Benefits

Huge discounts across retailers

Health cash plan

Employee assistance programme

Free event tickets

Funded NVQs and ongoing training

Refer-a-friend bonus

Qualifications

• Experience leading or supervising within health or social care.
• Calm and confident decision-making abilities.
• Understanding of complex care and challenging behaviors.

Responsibilities

• Lead and support a small team of Support Workers.
• Organize rotas and ensure safety in the workplace.
• Provide hands-on support to a client with complex needs.

Skills

Team leadership

Support for individuals with challenging behavior

Adaptability

Communication skills

Job description

The following content displays a map of the jobs location - Swindon

Location:Cheltenham
Salary: £32,760 per annum (£17.50 per hour)
Hours: 36 hours ( 3x shifts per week)
Shift patterns:7.30 am- 19.30 pm, 19.30pm- 7.30 am
Paid travel expenses:25p per mile/ public transport (bus/train only)

Mandatory Assessment Day – Swindon (28th January 2026 9.00am- 17.00pm)

Requirement:

• Full UK Driving Licence (essential – you’ll enjoy trips out & driving the client’s vehicle!)
• Clear Enhanced DBS on DBS update service
• Proven experience supporting individuals with severe challenging behaviour
• Must be resilient, highly confident, and adaptable to change
• Flexible to attend training by 23rd February 2026
• First shift: 2nd March 2026

Are you someone who loves supporting others to live life to the fullest — and enjoys being part of a close, caring team? If so, this role could be a perfect fit for you.

We’re looking for a friendly and passionate Team Leader to guide a small team of Support Workers, supporting one lovely individual in their own home in Cheltenham. They live with Chronic Fatigue Syndrome, FND and Gastroparesis — but that’s only part of their story. They also adore upcycling vintage treasures, getting creative, and spending time in the garden. Your leadership will make sure every day feels meaningful, person-centred and full of the things that bring joy.

✨ What the Role Looks Like

This job is a nice balance:

12 hours a week spent leading and supporting your team — organising rotas, helping colleagues grow, making sure everything is safe and running smoothly

24 hours a week working alongside the team, providing direct, hands-on support and helping create uplifting daily moments

Someone who:

Has experience leading or supervising within health or social care

Is calm, kind and confident making decisions

Understands complex care, allergies, and behaviours that may be challenging

Loves encouraging others and building positive relationships

With over 20 years of experience, we’ve been supporting people with complex needs across the UK. With 900+ amazing colleagues, you’ll never feel alone — you’ll have guidance, a supportive network and the chance to grow your career while doing something that genuinely matters.

Because caring for others should also mean being cared for in return:

Westfield Rewards – huge discounts across 1,000+ retailers, restaurants & travel

Westfield Health Cash Plan – GP access 24/7 + cashback on health costs

Employee Assistance Programme – wellbeing, financial & emotional support

Blue Light Card + FREE tickets to events, comedy shows & more

Funded NVQs & ongoing training

Refer-a-Friend – earn up to £500!

If this sounds like the kind of role where you’d enjoy coming to work each day, we’d love to hear from you!

As Team Leader, you’ll balance leading your team and providing direct support – ensuring outstanding care and making a real difference to someone’s life every day.

This post is exempt under the Equality Act 2010, Schedule 9, Part 1.Due to the nature of the role and the needs of the people we support, we can only accept applications from females for this position.