Team Leader: Craft Coffee Excellence & Lead Shifts

Costa; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global coffee brand in Gloucester is looking for a dedicated Team Leader to enhance team performance and customer experiences. In this role, you will manage busy shifts, train new Baristas, and uphold the high standards that reflect our values. You will also enjoy competitive pay, great perks like discounted food and drinks, and a supportive work environment where you can thrive. Join us in crafting memorable coffee moments and making a difference in the community.

Benefits

50% discount on food and drinks

Coca-Cola share scheme

Pension scheme with company match

Financial support fund for team members

Qualifications

• Ability to lead and manage a team effectively.
• Experience in a fast-paced retail or service environment.
• Strong understanding of coffee products and customer service.

Responsibilities

• Train and accredit new Baristas.
• Create smooth shifts even in busy periods.
• Maintain high standards in service and coffee quality.

Skills

Leadership

Training and Development

Customer Service

Job description

A leading global coffee brand in Gloucester is looking for a dedicated Team Leader to enhance team performance and customer experiences. In this role, you will manage busy shifts, train new Baristas, and uphold the high standards that reflect our values. You will also enjoy competitive pay, great perks like discounted food and drinks, and a supportive work environment where you can thrive. Join us in crafting memorable coffee moments and making a difference in the community.