Team Leader

Coffeehouseonline; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular coffee shop chain in the United Kingdom is looking for a Coffee House Team Leader to inspire and lead the team while ensuring exceptional guest experiences. Responsibilities include supporting daily operations, fostering teamwork, and upholding quality standards. The successful candidate will enjoy a competitive salary of up to £13.30 per hour with a permanent contract of at least 30 hours per week. Join a passionate team focused on redefining the coffee experience for guests.

Benefits

Competitive salary

Career development opportunities

Dynamic team environment

Qualifications

• Ability to inspire and lead a team.
• Skills in creating memorable customer experiences.
• Knowledge of health and safety protocols.

Responsibilities

• Support the Store Manager in daily operations.
• Foster a vibrant and cooperative work environment.
• Maintain high standards of quality and guest experience.

Skills

Leadership

Guest service

Quality control

Teamwork

Job description

Join Our Passionate Team as a Coffee House Enthusiast!

About the Opportunity:

• Salary: Enjoy a competitive rate of pay, up to £13.30 per hour
• Contract: Permanent, offering a minimum of 30 hours per week

About Us:

Calling all coffee lovers! At The Coffee House, nestled in the heart of Golden Square Shopping Centre, we're not just brewing coffee - we're crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we've been on a mission to infuse every with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we're not just a coffee shop, we're a community hub.

About You:

Are you ready to bring your energy and enthusiasm to our team? Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Leader, you’ll be essential to our store’s success. Acting as the cornerstone of our business, you’ll support the Store Manager in ensuring seamless operations and an exceptional guest experience, all whilst helping our team achieve their full potential.

What You Will Bring:

Leadership and Management

• Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions.
• Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style.
• Foster a vibrant work environment where teamwork is paramount.

Guest Experience

• Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
• Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.

Quality Control

• Maintain our standards of excellence, ensuring each brew meets the mark of perfection.
• Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
• Enforce all health and safety protocols, nurturing an environment where guests and team thrive.

Product Expert

• Develop an in-depth understanding of our offerings to confidently advise and assist guests.
• Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.

Team Player

• Hold responsibility for opening and closing the store and other duties as needed.
• Most importantly, have fun - this is your time to learn, develop, and meet great people.

Our Hiring Process:

• Apply now through our website.
• Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience.
• Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.

Ready to brew up some magic? Apply today at and become part of something special!

Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.

Warm Regards,

The Coffee House Team

OUR STORY

Hi! We’re Chris and Stephen - brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities.

Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we’re preparing to open our next location, with even more on the horizon! While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one.

At The Coffee House, we’re always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces, and passionate, friendly teams - we believe the best is still to come.

If you're ready to grow with a company that’s leading the way and become a part of something special, we’d love to hear from you. We can’t wait for you to join us on this journey!

THE COFFEE HOUSE ACADEMY

We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.

As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.