Team Leader

Rank Group; Crewe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company in the UK is seeking a Mecca Team Lead to create unforgettable customer experiences. You'll lead a team, manage shifts, and ensure exceptional service in a fun, energetic environment. Strong leadership skills and a customer-first mindset are essential. The role offers a competitive salary and various employee benefits including discounts and career development opportunities.

Benefits

Paid breaks

50% discount on food and soft drinks

Pension and Life Assurance

Paid Apprenticeships and training

Company Sick Pay Scheme

Employee Rewards platform

Qualifications

• Strong leadership skills with a customer-first mindset.
• Ability to engage and inspire your team.
• Organised and proactive in a fast-paced environment.

Responsibilities

• Lead and motivate team to deliver exceptional service.
• Manage shifts ensuring a welcoming environment.
• Build strong relationships with colleagues.

Skills

Strong leadership skills

Customer-first mindset

Ability to engage and inspire team

Organised and proactive

Job description

Job Description

• Competitive Salary - £13.06/ hour
• Real contracts from 8 to35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast-paced environment