Team Administrator (Community)

NHS; Harrogate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A health service provider in Harrogate seeks an enthusiastic Team Administrator to join their administration team. This full-time role (37.5 hours) involves supporting a cohesive team in managing day-to-day activities, interacting with service users, and handling documentation. The ideal candidate will have relevant qualifications and administrative experience. An attractive salary package includes NHS benefits. Join a supportive team dedicated to mental health services.

Benefits

Generous NHS pension scheme

Annual leave package (27 days plus bank holidays)

Training and development opportunities

Qualifications

• Level 3 Qualification in a relevant field or equivalent experience.
• Key skills in literacy and numeracy (Level 2 or O Level).
• RSA Level 2 or equivalent Secretarial/administrative experience.

Responsibilities

• Manage diary, respond to emails, and liaise with departments.
• Act as a point of contact for service users and visitors.
• Prepare case notes and manage documentation.

Skills

Literacy

Numeracy

Microsoft Office

Diary management

Minute taking

Education

Level 3 Qualification in a relevant field

RSA Level 2 or equivalent experience

Job description

The closing date is 28 December 2025

Team Administrator (Community)

The Harrogate CAMHS Team is looking for an enthusiastic Team Administrator to work 37.5 hours with our administration team. As a child and adolescent community mental health team we pride ourselves on being a cohesive and supportive team, and this role is key to helping the team function on a day to day basis. The role runs from 9:00 to 17:00, with occasional coverage from 8:30 to 16:30.

Main Duties of the Job

The following responsibilities are examples; please refer to the attached Job Description for the complete picture.

• Generic administrative activity: dealing with answer machine messages, responding to letters and emails, checking and taking the post, liaising with other departments and sites across the North Yorkshire area, ordering supplies, calendar management (organising meetings and events), minute taking, data input, and file and documentation preparation (e.g. case notes).
• Photocopying and filing.
• Acting as a point of contact on behalf of the clinical team for service users, carers and visitors; responding to enquiries in a patient‑friendly manner.
• Interacting compassionately with service users and carers at all times.
• Promoting a positive image of the mental health service, the Trust and the people who access our services.

About Us

With a starting salary of £24,937 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days plus bank holidays) and access to other NHS staff benefits and discounts, this role offers great value. There are many training and development opportunities available, allowing for career progression. All staff have regular 1‑2‑1s, quarterly supervision meetings and an annual appraisal to discuss achievements, challenges and aspirations. Staff recognition is very important to us, with greatix and star award schemes recognising outstanding work.

Job Responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications

• Level 3 Qualification in a relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English Grade 4 to 9) are essential for full competence.
• Level 3 in Business Administration.
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
• Experience of supporting and supervising staff.
• Experience of handling monies and working within financial guidelines.

Knowledge

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection, confidentiality and how to maintain this.
• Knowledge of office systems and processes.
• Knowledge of NHS systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service (formerly CRB) will be required to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust