Support Worker

Consensus Support; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused care provider in Norwich seeks a passionate Support Worker to provide exceptional care for individuals with varying needs. You'll engage clients in meaningful activities, support effective communication, and foster a warm community atmosphere. Ideal candidates are empathetic, dedicated, and value creativity in caregiving. This role offers a competitive hourly salary and opportunities for professional development in a supportive environment.

Benefits

Career Ladder

Learning & Development

Life Assurance

Employee Assistance Programme

Qualifications

• Experience in social care sector, such as mental health support, care worker, or healthcare assistant.
• Values such as kindness, commitment, and creativity are essential.

Responsibilities

• Provide exceptional care that enhances the lives of those you support.
• Assist individuals in engaging with meaningful activities and community events.
• Support communication, addressing individual needs effectively.

Skills

Empathy

Communication

Teamwork

Job description

Role: Support Worker

Salary: £12.76 - £13.06 per hour

Service: Harvey Lane, NR7 0BG

Shifts: Rotational, 37.5 hours per week

Your Benefits

Consensus is a certified Great Place to Work®, as well as being one of the UK’s Best Workplaces™ for Women, Development, and Wellbeing in 2025. Here’s just a small selection of the benefits you’ll enjoy:

• Career Ladder: Our dedicated career ladder provides clear opportunities for your future progression.
• Learning & Development: Support your personal and professional growth with training and qualifications to enable you to achieve your full potential.
• Financial Benefits: Life Assurance of twice your annual basic salary. Withdraw a percentage of your wages as you earn them before payday with Wagestream. Access to Discountsfrom over 150 retailers.
• Health & Wellbeing: From confidential telephone counselling, dedicated wellbeing support and an Employee Assistance Programme.

Your Role

Our Support Workers are our greatest asset. Through understanding the needs of the people you support; you’ll provide exceptional care that truly changes lives.

• Help the people we support to engage in meaningful opportunities and activities – empowering them to enjoy a great life filled with amazing experiences.
• Get involved in the community, support during and social activities, and celebrate special occasions.
• Communicate appropriately, considering individual communication needs, and helping people to communicate effectively with others, too.

Your Service

Harvey Lane exudes a warm and inviting atmosphere, fostering a strong sense of community. Residents enjoy the soothing environment of our in-house sensory room, while also relishing the opportunity to spend quality time together in the communal areas, engaging in activities such as movie nights and crafts. They also enjoy spending time with friends and family here, too.

Your Values

You may be new to care or already have experience in the social care sector (Mental Health Support Worker, Care Worker, Healthcare Assistant or Care Assistant) but your values are most important to us. Values influence every interaction between our colleagues and the people we support. They are a promise that:

• We will always act with kindness.
• Stay committed to the people who rely on us.
• Embrace creativity in the way we work and grow.

Next Steps

• Once you’ve applied our dedicated in‑house recruitment team will call to share more about the role.
• The next step will be an interview in the service, where you’ll meet the team and the people we support.
• If successful, we’ll organise your Free DBS Check and references prior to confirming your start date.
• Your journey will then begin with a 3‑day online induction, before heading to the service to get started.

At Consensus, we are committed to fostering an inclusive and diverse work environment where everyone is treated with respect and dignity. We believe in equal opportunities for everyone, regardless of race, colour, gender, gender identity, sexual orientation, age, disability, national origin, religion, or any other characteristic protected by law.

Join us at Consensus Support Services, where your unique perspective is valued, and every individual has the opportunity to succeed.