Supplier Relations Advisor

Yu Energy; Nottingham; On-site; GBP 26,000; Full time

Job summary

A leading energy supplier in Nottingham is looking for a Supplier Relations Advisor. In this role, you will support the operations department by managing queries, monitoring account discrepancies, and assisting various teams. Ideal candidates should possess strong Office 365 skills, time management abilities, and effective communication skills. You will also enjoy benefits such as 24 days annual leave, a day off on your birthday, and opportunities for learning and development.

Benefits

24 days annual leave + bank holidays

Employee Assistance Programme

Annual salary review

Learning and development opportunities

Enhanced paternity, maternity and adoption policies

Qualifications

• Must have good Office 365 skills.
• Able to manage time effectively and work under pressure.
• Strong communication skills, both verbal and written.

Responsibilities

• Organise and prioritise support tickets.
• Monitor and rectify account discrepancies.
• Assist with departmental queries.

Skills

Good Office 365 skills including Excel, PowerPoint & Word

Strong team player

Time management skills

Good communication skills

Ability to work under pressure

Job description

Supplier Relations Advisor

Department: YUR - 2105 - Operational Support

Employment Type: Permanent - Full Time

Location: Nottingham

Reporting To: Supplier Relations Team Leader

Compensation: £26,000 / year

Description

Reports to: Supplier Relations Team Leader
Location: Nottingham
Working hours: Monday to Friday, 37.5 hours a week

To support the Operations Department with support queries within the Supplier Relations Team to support different areas within the business. The role will also include learning & development of day to day support of queries and meeting designated deadlines. This role will provide gaining essential employments skills such as time keeping, organisation, prioritisation & relationship building at all levels.

What We Need from Yü

Here’s a taste of what you’ll be doing:

• Organising and prioritising tickets with business risk in mind
• Monitoring internal queries, diagnosing, and rectifying incorrect account discrepancies
• Support departmental queries
• Assisting with email inbox queries
• Assisting with recording written information on systems
• Providing support to the Legal Department for case management
• Providing support to the Debt Team for dispute resolution
• Processing Compliance Payments

About Yü

If you have what it takes you could be just what we’re looking for…

• Office 365 – Good Office 365 skills including Excel, PowerPoint & Word Physical Requirements Communication – Must be able to talk, listen and speak clearly on the telephone
• Ambitious – You don’t just want another job, you want a career
• Team player – You’re happy to help a fellow colleague, a strong team player, who is flexible and adaptable
• Motivated – You have a can‑do attitude, who is looking to develop new skills
• Time Management – You’re able to manage time effectively, working under pressure and managing multiple deadlines
• Friendly – You’re always polite and speak to people with respect – High level of attention to detail and accuracy – With a ‘Can Do’ attitude

Yü Come First

We have a wide range of benefits for our employees including:

• 24 days annual leave + bank holidays
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• New modern facilities
• Death in service and critical illness cover
• Plus, many more

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.