Student Adviser (Welfare, Policy and Training)

Teesworks; Tees Valley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A university in the UK is seeking a passionate Student Adviser to join their welfare team in Tees Valley. The role involves providing essential advice and support to students facing complex welfare issues. Candidates should demonstrate strong skills in collaboration, risk management, and policy development. The position requires managing a diverse caseload and delivering training on welfare-related topics, ensuring that students receive appropriate interventions with empathy and discretion. Interviews will take place on 9 February 2026.

Qualifications

• Experience working one-to-one with students or clients.
• Ability to manage welfare-related risks effectively.
• Experience collaborating with internal and external teams.

Responsibilities

• Provide high-quality advice and support to students.
• Manage a varied caseload prioritizing urgent cases.
• Deliver training sessions related to welfare.

Skills

Empathy

Confidentiality

Collaboration

Risk assessment

Policy development

Training delivery

Job description

Student Adviser (Welfare, Policy and Training)

We are looking for an enthusiastic Student Adviser to join our dedicated welfare team. The post holder will provide high-quality advice and support to students, helping them navigate complex welfare issues and access the right interventions at the right time.

The post holder should have experience:

• Working one-to-one with students or clients to assess needs and identify appropriate interventions and support options.
• Assessing and managing welfare-related risk, including concerns for the safety of the individual and others.
• Collaborating effectively with internal teams and external agencies to deliver coordinated support.
• Handling sensitive and confidential information with professionalism and discretion.
• Supporting individuals experiencing serious welfare concerns with empathy and compassion.
• Providing guidance and contributing to the development of policies, procedures and support provision.
• Delivering or contributing to training sessions related to welfare.
• Managing a varied caseload, prioritising urgent and complex cases appropriately.
• Demonstrating awareness of key welfare issues including domestic violence, bullying and harassment, victims of crime, homelessness, and honour-based abuse.

Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.

If you are shortlisted, your interview will take place in person, on campus.

Interviews will take place on 9 February 2026.

The position we are filling is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory DBS disclosure from the Disclosure and Barring Service is required as part of our clearance procedures.

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route.