Strategic SME Relationship Manager – Business Banking

HSBC USA Inc.; Newcastle upon Tyne; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A major banking institution in the UK seeks a Relationship Manager for Business Banking to provide dedicated customer service to SME clients. The role includes managing portfolio income and understanding customer needs to drive revenue growth. Ideal candidates should have experience in banking, customer service skills, and the ability to build strong business networks. This hybrid position offers tailored professional development and a comprehensive benefits package, including private healthcare and a contributory pension scheme.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Generous employer pension contribution

Qualifications

• Experience in Business/Corporate Banking or Financial Services.
• Ability to identify and meet customer needs.
• Experience in building effective networks.

Responsibilities

• Conduct face-to-face meetings with SME clients.
• Manage a portfolio income of approximately £1.5 – £2m.
• Drive revenue growth by understanding customer needs.
• Grow the business sustainably by identifying expansion opportunities.
• Conduct proactive credit risk assessments.

Skills

Customer service

Risk management

Business networking

Commercial acumen

Job description

A major banking institution in the UK seeks a Relationship Manager for Business Banking to provide dedicated customer service to SME clients. The role includes managing portfolio income and understanding customer needs to drive revenue growth. Ideal candidates should have experience in banking, customer service skills, and the ability to build strong business networks. This hybrid position offers tailored professional development and a comprehensive benefits package, including private healthcare and a contributory pension scheme.