Strategic Head of Workforce Optimisation

The Range; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Head of Workforce Management to lead strategic and operational direction in Plymouth. This role focuses on maximizing colleague productivity and optimizing wage spend across stores. The ideal candidate will have proven experience in workforce optimization in multi-site environments, strong analytical skills, and proficiency in WFM software. The position offers a competitive salary, pension, and employee benefits, emphasizing collaboration and continuous improvement.

Benefits

Competitive salary

Pension

Long service awards

Employee discount

Cycle to work scheme

Qualifications

• Proven experience in a senior workforce management or labour optimisation role.
• Strong understanding of productivity modelling.
• Experience managing large wage budgets.

Responsibilities

• Develop and implement workforce management strategy.
• Lead forecasting and budgeting of labour demand.
• Define and deliver KPIs for monitoring productivity.

Skills

Senior workforce management experience

Understanding of labour forecasting

Analytical skills

Stakeholder management skills

WFM software proficiency

Knowledge of UK retail labour laws

Tools

Kronos

Reflexis

Quinyx

Job description

A leading UK retailer is seeking a Head of Workforce Management to lead strategic and operational direction in Plymouth. This role focuses on maximizing colleague productivity and optimizing wage spend across stores. The ideal candidate will have proven experience in workforce optimization in multi-site environments, strong analytical skills, and proficiency in WFM software. The position offers a competitive salary, pension, and employee benefits, emphasizing collaboration and continuous improvement.