Store Manager

Kao; Cannock; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading beauty company located in Cannock is seeking a dynamic Store Manager to lead its retail store, focusing on driving sales and providing excellent customer service. The ideal candidate will have at least 2 years of retail management experience and a passion for the fragrance and beauty industry. This role offers various perks including a staff discount, holiday benefits, and ongoing career development opportunities. Join a company that values integrity and collaboration while striving to deliver exceptional customer experiences.

Benefits

50% staff discount

25 days holiday + Bank Holidays

Company Pension Scheme

Ongoing development opportunities

Private Medical / Healthcare Plan

Qualifications

• Minimum of 2 years retail management experience.
• Experience within the fragrance and beauty retail environment is desirable.
• An engaging and successful leader.

Responsibilities

• Drive business performance through store sales and KPIs.
• Ensure excellent customer journey and service.
• Build and develop a high-performing team.

Skills

Retail management experience

Leadership skills

Customer service excellence

Analytical thinking

Commercial acumen

Job description

Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet.

As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World’s Most Ethical Companies for 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

What we offer to our Store Managers:

• A 50% staff discount to use on all of your favourite Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Store Manager role:

• A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution.
• Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation.
• Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver.
• Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.

The Perfect Store Manager Candidate:

• Minimum of 2 years retail management experience.
• Experience within the fragrance and beauty retail environment is desirable.
• An engaging and successful leader.
• Proven commercial acumen and P&L accountability.
• Customer Centric approach.
• Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations.

How we work:

Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process:

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more:

If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/.