Static Fire Alarm Service Engineer

& Security Systems Ltd; Bicester; On-site; GBP 49,000 - GBP 58,000; Full time

Job summary

A reputable security systems provider located in Bicester is seeking an experienced Service Engineer to perform maintenance and support across various fire alarm and security systems. This role offers a competitive base salary, uncapped commission, and a generous sign-on bonus. Key responsibilities include delivering maintenance services, effective communication with clients, and ensuring regulatory compliance. Candidates should possess strong problem-solving skills and experience in security systems. Opportunities for ongoing training and career progression are included.

Benefits

£4,000 Sign-On Bonus

Competitive base salary

23 days’ holiday plus bank holidays

Company vehicle and fuel card

Employee Discount Programme

Pension and Life Assurance

Ongoing training and career development opportunities

Qualifications

• Experience servicing fire, security, and CCTV systems to British Standards.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.

Responsibilities

• Deliver planned maintenance and service calls to Fire and Security systems.
• Communicate effectively with customers, providing updates.
• Identify and carry out remedial works in line with guidance.

Skills

Diagnostic and problem-solving abilities

Excellent communication skills

Customer service skills

Education

Basic electrical safety training (ECA)

Tools

Fire systems (Gent, Notifier, Protec)

CCTV systems (HikVision, Avigilon)

Intruder systems (Galaxy, Texecom)

Access control systems (Paxton, Honeywell)

Job description

Service Engineer – Fire Alarm

Location:Bicester Village

On Target Earnings: £58,000 – This figure represents the average potential earnings, including overtime, call-outs, travel pay and bonus payments

Receive a £4,000 Sign-On Bonus, paid in two instalments across your first year.

Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance.

You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.

What’s in it for you?

Site based work – enjoy a better work-life balance.

Uncapped commission & enhanced overtime – your effort truly pays off.

Ongoing training with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.

Career progression – we invest in our engineers for the long term.

Key responsibilities:

• Deliver planned maintenance and reactive service calls to Fire and Security systems.

• Communicate effectively with customers, providing updates and technical insights.

• Identify and carry out remedial works and small installations in line with service guidance.

• Maintain accurate records of service and performance.

Systems You’ll Work With

• Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems

• CCTV: HikVision, Avigilon, Dahua

• Intruder: Galaxy, Texecom

• Access Control: Paxton, Honeywell, Gallagher

What You’ll Bring

• Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.

• Strong diagnostic and problem-solving abilities.

• Excellent communication and customer service skills.

• Basic electrical safety training (ECA) and sound technical understanding of building services.

What Trinity Offers

• Competitive base salary with uncapped commission and paid overtime.

• 23 days’ holiday, increasing with service, plus bank holidays.

• Company vehicle and fuel card.

• Employee Discount Programme – savings across 800+ retailers.

• Pension via Royal London, Life Assurance, and Employee Assistance Programme.

• Referral bonus of up to £2,000.

• Ongoing training and career development opportunities.

Equal Opportunities in Practice

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Security Vetting

It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.