Special Events Coordinator

Peoplebank; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider is looking for a Special Events Coordinator to handle inquiries for various events, including weddings and seasonal parties. The role requires over 2 years of relevant experience, strong organizational and customer service skills, and the ability to thrive under pressure. You will plan and execute events, develop proposals, and coordinate with suppliers. The position offers generous employee discounts and wellness perks. Join us in creating unforgettable experiences in Guildford!

Benefits

Employee discounts on bedroom rates

Access to global IHG employee room benefits

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing support

Free meals on duty

Free parking

Qualifications

• 2+ years of special event planning or related work experience.
• Proven sales successes.
• Ability to prioritise tasks appropriately.
• Strong initiative and customer service orientation.
• Exemplary presentation skills.

Responsibilities

• Schedule site visits and hotel show rounds to convert inquiries into bookings.
• Identify customer needs and provide tailored solutions.
• Develop and maintain network of local suppliers.
• Produce detailed proposals for local event bookings.
• Proactively upsell solutions to enhance the event experience.

Skills

Event Planning

Sales Skills

Organization

Customer Service

Communication Skills

Multi-tasking

Teamwork

Computer Skills

Tools

Word Processing

Database Management

Spreadsheet Applications

Job description

What You'll Do:

As a Special Events Coordinator (SEC for short), you'll be involved in all our social banqueting, weddings, Christmas, and seasonal special events inquiries.

• Plan and Execute: Proactively schedule site visits and hotel show rounds (including virtual ones) to convert inquiries into bookings.
• Understand Needs: Identify customer needs and provide tailored solutions to match our hotel products and services, ensuring maximum revenue from events and weddings.
• Network and Coordinate: Develop and maintain an extensive network of local supplier contacts and internal stakeholders to facilitate seamless event coordination.
• Create Proposals: Produce detailed and accurate proposals for local event bookings, ensuring clear and consistent communication.
• Upsell Solutions: Proactively upsell solutions to enhance the event experience and maximise revenue.

Why Join Us?

Be part of a team dedicated to creating unforgettable events and experiences. If you're ready to bring your skills and enthusiasm to our team, we want to hear from you!

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Must have 2+ years team hotel/venue special event planning or related work experience.
• Evidenced sales successes.
• Strong Organisation and Special Event Planning skills and the ability to prioritise appropriately.
• Strong initiative and customer service orientation.
• Exemplary presentation and communication skills.
• Fluent in written and spoken English.
• Demonstrate brand ambassador experience.
• Ability to multi-task, remain calm and work under pressure in a fast-paced environment.
• Ability to work effectively as part of a team and take initiative when the need arises.
• Strong computer skills and proficiency in word processing, database management, spreadsheet applications.

Hotel

The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center. Guildford station is approximately a mile away, offering a 30-minute train journey to London.

Our hotel features 168 bedrooms, a top‑notch conference centre with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.