Social Media/Website volunteer for The James Foundation

Welwyn Hatfield Community And Voluntary Services Limited; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A charitable organization is seeking a Casual Social Media Volunteer to support families affected by baby loss. This flexible, home-based position involves creating and sharing social media content and assisting with website updates. Ideal candidates should be empathetic and organized, with basic digital skills. Volunteering can be done at times that suit you, providing a meaningful opportunity to gain experience in charity communications.

Benefits

Training and support

Valuable experience in digital communications

Qualifications

• Comfortable engaging with sensitive topics.
• Organised and empathetic in a volunteer environment.

Responsibilities

• Create, schedule, and share sensitive social media content.
• Monitor engagement and amplify important campaigns.
• Assist with website updates.

Skills

Empathy

Basic digital skills

Familiarity with Facebook and Instagram

Tools

Canva

Job description

Overview

Join The James Foundation as a Casual Social Media Volunteer and help us support families affected by baby loss. In this flexible, home-based role, you’ll create and share sensitive social media content, assist with website updates, and help raise awareness of our campaigns and events, all at times that suit you. You’ll receive guidance and support while gaining valuable skills in digital communications, all while being part of a caring and supportive volunteer community.

Responsibilities

• Create, schedule, and share sensitive social media content across platforms.
• Monitor engagement and help amplify important campaigns and awareness initiatives.
• Assist with updates to the charity’s website to ensure information is accurate, current, and presented in a sensitive and accessible way.
• Work closely with the appropriate person to ensure posts reflect the charity’s empathetic and respectful tone.
• Adhere to confidentiality, privacy, and safeguarding guidelines.

Qualifications and Skills

• Empathetic, organised, and comfortable engaging with sensitive topics.
• Basic digital skills and familiarity with platforms such as Facebook and Instagram.
• Experience with design tools like Canva or basic website management is helpful but not essential.

Details

• Opportunity Type: Long-term Commitment
• Location: From home
• Time of day: Casual or Intermittent
• Practical Considerations: This is a voluntary (unpaid) position. Volunteers must be aged 18 or over. The role may involve reading sensitive or emotional content; wellbeing support is available if needed.
• Suitable for: 18–25 year olds, 26 and over, University students, Families, Older People, People with restricted mobility, Rehabilitation friendly
• Suitable for volunteers interested in: IT, Technology & Digital Inclusion
• Does this opportunity provide wheelchair access?: Yes

Full Description

The Social Media Volunteer (Casual/Intermittent) will support The James Foundation in raising awareness and providing a compassionate online presence for families affected by baby loss. This flexible, remote role involves creating, scheduling, and sharing sensitive social media content, monitoring engagement, helping amplify important campaigns or awareness initiatives, and assisting with updates to the charity’s website to ensure information is accurate, current, and presented in a sensitive and accessible way. Volunteers will work closely with the appropriate person to ensure all posts and updates reflect the charity’s empathetic and respectful tone, while adhering to confidentiality, privacy, and safeguarding guidelines. The role is ideal for individuals who are empathetic, organised, and comfortable engaging with sensitive topics, with basic digital skills and familiarity with platforms such as Facebook and Instagram. Experience with design tools like Canva or basic website management is helpful but not essential. Volunteers can contribute as their schedule allows, particularly around awareness events or key campaigns, and will receive training, support, and guidance to carry out their role effectively. This position offers the opportunity to make a meaningful difference to families, gain experience in charity communications, and be part of a supportive and caring volunteer community.