Social Housing Registration Advisor

Thornton & Lowe Ltd.; Bolton; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A consultancy firm in Bolton is seeking a Social Housing Advisor to support organizations in becoming Registered Providers. The role involves guiding clients through the registration process and offering tailored consultancy to enhance their applications. Ideal candidates will have 2+ years of experience and knowledge of social housing regulations. This position offers hybrid or remote working options and the chance to contribute to a growing division. Competitive salary between £30,000 and £50,000 based on experience.

Qualifications

• 2+ years’ experience in social housing.
• Prior experience of the RP Registration is desirable.
• Demonstrable knowledge of regulatory standards for social housing is required.

Responsibilities

• Guide organizations seeking to become Registered Providers.
• Coordinate RP registration projects ensuring client needs are met.
• Conduct research on RP registration regulations to provide informed advice.

Skills

Project management

Excellent written and verbal communication

Client liaison and customer service

Social housing knowledge

Education

Housing related degree

Qualification from CIH

Job description

Location: Bolton (Hybrid or Remote options available)

Salary: £30,000 - £50,000 per annum (Dependent on experience)

Hours: Full-time or Part-time considered, Flexible Core hours arrangements available

Role Overview

You will be a key part for our social housing consultancy division, working closely with our Managing Director. The core focus is to assist and advise organisations in applying to become Registered Providers. This will include advice, guidance and writing the application. You will provide consultancy and guidance to organisations, helping them understand the complexities of becoming a registered provider and offering tailored support to improve their applications. Where possible, your support will also extend to broader consultancy for social housing clients including signposting to other support and where appropriate work as an advisor to our bid team when completing grant applications on behalf of clients.

As the core business of Thornton & Lowe is providing an outsourced bid writing service – including within the housing sector, you will also support our existing team with Quality Assurance (QA) on bids. Working within our established procedures to provide feedback and QA. You will receive training in this as part of your role.

Main Responsibilities

• Guide and support organisations looking to become Registered Providers, ensuring they understand the RP registration process and what is required for successful applications.
• Coordinate and manage RP registration projects, ensuring all client needs are met efficiently and effectively.
• Offer consultancy to clients on writing and structuring their RP applications.
• Conduct research on RP registration and related regulations and guidelines to help provide informed advice to clients. For example, this might include drafting or reviewing policies which comply with guidelines from the RSH and other regulatory bodies.
• Support clients who have failed the preliminary RP application process by reviewing their applications, liaising with the regulator, conducting research, and providing actionable feedback to improve their chances of success.
• Collaborate with other experts within the company to ensure clients receive comprehensive support in the RP registration process.
• Work within our bid team structure to provide additional capacity with regards to QA and advice. Your social housing expertise adding further value and insight for these specific bids, including for public contracts and grant applications.

This is a new position and a growing, developing division within Thornton & Lowe. We have clients and projects live but are still developing and refining our structure for delivery. As a result, flexibility is required. This may mean a variety month-to-month in the level of QA work required as we further develop our RP projects, for example. But the fast growth of our revenue for this service puts you in a fantastic position to develop and refine processes to deliver the best support, whilst accounting for your preferred ways of working.

Role Requirements

• 2+ years’ experience in social housing
• A housing related degree (desirable) or other qualification such as from the CIH
• Prior experience of the RP Registration (desirable)
• A demonstrable knowledge of the regulatory standards for social housing

Skills Profile

• Project management
• Excellent written and verbal communication (English)
• Leading client liaison and customer service skills
• Social housing knowledge

Details Of Role

• Salary - £30,000-50,000 (dependant on experience)
• Hybrid (Bolton) (preferred) or remote working may also be negotiable
• Full or part time

We are committed to fostering an inclusive and diverse workplace. We believe that a diverse workforce enriches our perspectives, drives innovation, and strengthens our ability to deliver exceptional solutions. Our recruitment practices are designed to be open and accessible to candidates from all backgrounds, ensuring equal opportunities for everyone. We actively address unconscious biases and promote a culture of respect. If you have any additional requirements to assist with the application process, please reach out directly for support at [e-mail].

Next steps after you've applied: We will screen your CV (done by a human, we promise!) against our key role criteria and, if your application meets these, will be in touch by telephone to discuss both our opportunity and what we hope you will find to be a streamlined and simple recruitment process.

Due to the volume of applications we receive, we can only respond personally to those who meet the requirements to move to the next stage of the process. Should you not hear from us within 28 working days, your application was not successful on this occasion. However, if we think you would be a good fit for a future role, we will add you to our talent pool and we would welcome your application for future opportunities.