Showroom Sales & Brand Ambassador

Loaf; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading furniture and homewares brand in the UK is seeking a customer service associate to join their team in Leeds. The role involves ensuring top product knowledge, providing helpful service, and maintaining brand standards. Candidates should have customer-facing experience and the ability to work independently. The position offers a 6.5 hour contract each week and comes with generous benefits including holidays, discounts, and a healthcare cash plan.

Benefits

33 days holiday

Enhanced family leave policy

Health cash plan

EAP programme

Shopping discounts

Cycle to work scheme

Life assurance

Qualifications

• Previous experience in customer facing roles.
• Ability to work independently and take accountability.
• Excellent attention to detail.

Responsibilities

• Ensure product knowledge and understanding of brand.
• Provide helpful and informed service.
• Process orders and provide delivery advice.
• Recommend 'up-sell' products.
• Maintain brand standards in the store.

Skills

Customer service skills

Attention to detail

Team player

Confidence and common sense

Flexibility and availability

Job description

A leading furniture and homewares brand in the UK is seeking a customer service associate to join their team in Leeds. The role involves ensuring top product knowledge, providing helpful service, and maintaining brand standards. Candidates should have customer-facing experience and the ability to work independently. The position offers a 6.5 hour contract each week and comes with generous benefits including holidays, discounts, and a healthcare cash plan.