Showroom Manager: Interiors & Trade Sales Leader

Independent Builders Merchant Group; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading builders merchant group is seeking a Showroom Manager in Exeter to oversee showroom operations and provide excellent customer service. The ideal candidate will have proven experience in showroom sales, strong communication skills, and a focus on commercial success. Key responsibilities include driving sales, leading the showroom team, and managing client relationships. This role offers competitive salary, career development opportunities, and various employee benefits including discounts on building materials.

Benefits

Competitive salary

Pension scheme

Paid holidays

Staff discount on building materials

Employee assistance program

Branded uniform

Qualifications

• Proven experience in showroom sales, ideally in builders merchants or related industries.
• Strong interpersonal and communication skills.
• Commercial awareness and sales focus.
• Team leadership or supervisory experience.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Oversee day-to-day operations of the showroom.
• Greet customers and provide expert advice on product ranges.
• Work with trade professionals, architects, and retail clients.
• Design and present layouts using CAD.
• Manage customer quotations, orders, and follow-ups.
• Drive sales performance and meet/exceed targets.
• Train, support, and lead showroom staff.
• Maintain showroom appearance and merchandising.

Skills

Showroom sales experience

Interpersonal and communication skills

Commercial awareness

Team leadership

Customer service skills

Problem-solving abilities

Product knowledge in construction/interiors

Experience with POS and CRM systems

Tools

CAD software

Job description

A leading builders merchant group is seeking a Showroom Manager in Exeter to oversee showroom operations and provide excellent customer service. The ideal candidate will have proven experience in showroom sales, strong communication skills, and a focus on commercial success. Key responsibilities include driving sales, leading the showroom team, and managing client relationships. This role offers competitive salary, career development opportunities, and various employee benefits including discounts on building materials.