Shiseido and Clé de Peau Beauté Retail Manager - H Beauty Edinburgh (37.5 Hours)

Shiseido; City of Edinburgh; On-site; GBP 50,000 - 65,000; Full time

Job summary

A luxury cosmetics company in Edinburgh is seeking a Business Manager to lead a team, drive growth, and deliver exceptional customer experiences. The role involves managing KPIs and nurturing a loyal customer base. Ideal candidates will have strong management experience and a background in artistry. This position offers extensive training, a generous benefits package, and the opportunity to make a significant impact in a flagship store.

Benefits

30 days holiday, including bank holidays

Generous discretionary commission scheme

Contributory pension scheme

Enhanced parental allowance

Life Assurance up to 2× your salary

Qualifications

• Minimum qualifications related to Business Management and artistry.
• Experience required in coaching and developing team members.
• Alignment with the group’s working principles.

Responsibilities

• Lead a team of Personal Beauty Specialists.
• Identify opportunities for business growth and customer engagement.
• Deliver exceptional luxury service tailored to the brand's standards.

Skills

Business Management experience

Strong experience in artistry

Ability to communicate effectively with the Area Manager

Drive KPIs and sales targets

Experience in coaching and developing others

Job description

Business Manager – Clé de Peau Beauté – Edinburgh

Location: Edinburgh.

MISSION

Combining Japanese technology and innovation with modern French elegance, Clé de Peau Beauté harnesses the power of radiance, bringing their intelligent, uncompromising, exquisite products to the UK market for the first time. This is the height of luxury for the refined consumer, exclusively available within the iconic Harrods store in Knightsbridge.

ABOUT SHISEIDO GROUP

Founded in 1872 in Japan, Shiseido Group is one of the world’s leading cosmetics companies, operating in 120 countries with 42,000 employees. Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands, with a projected turnover of over £7.0 bn in 2022.

ABOUT CLE DE PEAU BEAUTE

Clé de Peau Beauté, the premium luxury skincare and makeup brand from Shiseido, was founded in 1982 as the ultimate expression of elegance and science. Guided by exquisite aesthetics and intelligence, the brand delivers radiance that emanates from within.

MAIN RESPONSIBILITIES

As Business Manager you will lead a team of Personal Beauty Specialists, delivering authentic, elegant, exceptional luxury service. You will consistently identify opportunities for business growth, engaging the team at all times and building a loyal customer base. Access to extensive training and support will empower you to become an industry leader and deliver an elevated customer experience. The role is integral to Harrods as the first Shiseido Flagship in Western Europe, providing an opportunity to make a real impact on the business.

PROFILE

• Business Management experience
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with the Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

BENEFITS

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to 2× your salary
• Access to Retail Trust
• Annual performance and development reviews

DIVERSITY AND INCLUSION

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. No matter your race, ethnicity, gender, age, sexual orientation, disability, religion or any other characteristic protected by law, we welcome your application.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.

ACCESSIBILITY SUPPORT

If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.

POSITION REFERENCE NUMBER: 15463