Shift Supervisor

CVS Health Corporation; Hinckley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health solutions company in Hinckley is seeking a dedicated Shift Supervisor to support store management and ensure smooth operations. The successful candidate will lead the store staff in delivering excellent customer service and managing daily tasks. Responsibilities include supervising crew activities, assisting customers, and maintaining merchandise displays. An ideal candidate will possess strong communication and analytical skills, with supervisory experience preferred. This full-time role offers a competitive hourly rate and comprehensive benefits.

Benefits

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

No-cost wellness programs

Tuition assistance

Qualifications

• Deductive reasoning ability and advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Experience as a retail supervisor is preferred.

Responsibilities

• Supervise store's crew through assigning, directing and following up of activities.
• Assist customers with their questions, problems, and complaints.
• Execute and maintain displays and inventory of merchandise.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.**Position Summary**A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. **Essential Function:**1. Management* Work effectively with store management and store crews* Supervise the store’s crew through assigning, directing and following up of all activities* Effectively communicate information both to and from store management and crews 2. Customer Service* Assist customers with their questions, problems and complaints* Promote CVS customer service culture. (Greet, offer help, and thank)* Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers* Maintain customer/patient confidentiality 3. Merchandise/Presentation* Price merchandise* Stock shelves* Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise* Execute the display and maintenance of off-shelf merchandise* Reset departments following POGs**Required Qualifications*** Deductive reasoning ability, analytical skills and computer skills.* Advanced communication skills and supervision skills* Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise**Preferred Qualifications**Experience as a retail supervisor **Education**High School diploma or equivalent preferred but not required.**Anticipated Weekly Hours**40**Time Type**Full time**Pay Range**The typical pay range for this role is:$16.00 - $16.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.**Great benefits for great people**We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:* **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan**.* **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.* **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visitWe anticipate the application window for this opening will close on: 03/12/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.