Shift Manager: Lead Team, Delight Customers

Greggs plc; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent food retailer in Southampton is looking for a Shift Manager to lead a team and ensure top-notch service quality. You will motivate the team, manage shop operations, and maintain high standards during shifts, while also engaging with customers to provide an exceptional shopping experience. Candidates should have supervisory experience in customer-focused roles. This position offers competitive pay along with various perks, including discounts and pension schemes.

Benefits

Competitive pay paid weekly

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

10% profit sharing

Health and wellbeing app

Growing holiday entitlement

Colleague share plans

Pension scheme with contributions up to 7%

Confidential employee assistance helpline

Long service awards

Discounts for everyday shopping

Qualifications

• Proven ability to inspire and motivate a team.
• Experience in a customer-focused environment is essential.
• Reliability and passion for delivering exceptional service.

Responsibilities

• Engage and motivate the team during shifts.
• Serve customers in a fast and friendly manner.
• Ensure shop cleanliness and product availability.

Skills

Natural leadership

Exceptional customer service

Team supervisory experience

Job description

A prominent food retailer in Southampton is looking for a Shift Manager to lead a team and ensure top-notch service quality. You will motivate the team, manage shop operations, and maintain high standards during shifts, while also engaging with customers to provide an exceptional shopping experience. Candidates should have supervisory experience in customer-focused roles. This position offers competitive pay along with various perks, including discounts and pension schemes.