Shift Leader: Store Ops & Customer Champion

Tesco; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK Convenience Store provider is looking for a Shift Leader to coordinate teams and ensure excellent customer service. Responsibilities include managing store operations, supporting the Store Manager, and ensuring a positive shopping experience for customers. Candidates should possess strong leadership and communication skills, and a customer-first mindset is essential. The role offers a dynamic work environment with opportunities to drive performance and support community initiatives.

Qualifications

• Able to role model great customer service.
• Confident in taking the lead when in charge of the store.
• Flexible in making decisions efficiently.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip.
• Opening/closing the store while ensuring safety.
• Support Store Manager in daily operations.

Skills

Customer service

Team coordination

Communication

Decision-making

Flexibility

Job description

A leading UK Convenience Store provider is looking for a Shift Leader to coordinate teams and ensure excellent customer service. Responsibilities include managing store operations, supporting the Store Manager, and ensuring a positive shopping experience for customers. Candidates should possess strong leadership and communication skills, and a customer-first mindset is essential. The role offers a dynamic work environment with opportunities to drive performance and support community initiatives.