Shift Lead (Food) – Flexible Hours + Night Premium

Marks & Spencer Plc; Cramlington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Team Support Manager for their Cramlington location. The role entails leading the fill operation, ensuring the salesfloor is ready, and providing exceptional customer service. The ideal candidate must excel in a high-pressure environment, have strong communication skills, and be adaptable to changing situations. This position offers flexible working hours and the chance to join a diverse and inclusive team dedicated to transforming the retail landscape.

Qualifications

• High levels of customer service required.
• Committed to delivering excellent work with great attention to detail.
• Strong communication skills essential.

Responsibilities

• Lead the fill operation and ensure a salesfloor ready to trade.
• Coordinate resource delivery during fill operation.
• Support Colleague Managers and coaching team.

Skills

Customer service

Attention to detail

Strong communication skills

Digital capability

Adaptability

Job description

A leading retail company is seeking a Team Support Manager for their Cramlington location. The role entails leading the fill operation, ensuring the salesfloor is ready, and providing exceptional customer service. The ideal candidate must excel in a high-pressure environment, have strong communication skills, and be adaptable to changing situations. This position offers flexible working hours and the chance to join a diverse and inclusive team dedicated to transforming the retail landscape.