Service Manager

Cygnet Group; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Gloucester is seeking a leadership-oriented RMN to oversee service operations and ensure compliance with regulatory standards. Responsibilities include effective team management, delivering quality patient care, and strategic development. Candidates should possess at least three years’ experience in mental health, showcasing a capability to inspire and lead teams effectively. This position offers career progression opportunities, support for professional development, and various employee benefits.

Benefits

Strong career progression opportunities

RCNi membership

Employee referral scheme

Pension scheme

Cycle to Work scheme

50% NMC registration renewal

Qualifications

• At least 3 years’ experience in mental health.
• Experience working to CQC guidelines and relevant legislation.
• Capability to lead by example and inspire a team.

Responsibilities

• Provide effective leadership and strategic direction.
• Ensure compliance with Cygnet policies and procedures.
• Deliver high-quality service and oversee clinical governance.

Skills

Team leadership

Risk management

Patient care

Complaint management

Education

RMN with a current Pin Number

Job description

Your Day-to-Day

• Provide strong & effective leadership
• Be responsible for the overall running & strategic direction of the service
• Ensure full compliance with Cygnet policies & procedures, CQC & other relevant regulators
• Deliver a high-quality service, in respect of both patient care & employee engagement
• Ensure all clinical, budgetary, regulatory & service development targets are met
• Implement risk assessment, risk management & embed clinical governance
• Lead on appropriate investigations as required
• Review & develop potential opportunities for improved quality & commercial growth.

You are

• Experienced in managing & leading a team
• An RMN with a current Pin Number & at least 3 years’ experience in mental health
• A role model & team player who can lead by example, inspire & develop others
• Capable of managing performance effectively & using your own initiative
• Experienced in working to CQC guidelines, relevant legislation & professional regulations
• Able to undertake investigations & to manage complaints confidently & appropriately.

Why Cygnet? We’ll offer you

• Strong career progression opportunities within the region, including into management roles
• RCNi membership
• Monthly reflective practice, support with revalidation & CPD opportunities
• Expert supervision & peer support
• Employee referral scheme
• 50% of NMC registration renewal paid by Cygnet
• Pension scheme
• “Cycle to Work” scheme & employee discount savings.

Please note, successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply