Service Coordinator: Dynamic Scheduling & Customer Care

Aep Ltd; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading service provider in the United Kingdom is seeking a Service Coordinator to support its Service Department. In this role, you will schedule engineers, handle customer enquiries, and manage documentation to ensure excellent service delivery. The ideal candidate will possess strong organisational abilities and communication skills, with experience in SAP considered an advantage. Join a growing team that offers competitive salaries and opportunities for personal development.

Benefits

Opportunities for personal growth

Collaborative team environment

Competitive salary and benefits

Qualifications

• Strong organisational and time-management abilities are essential for workflow.
• Excellent communication and customer service skills required.
• Experience with business software, particularly SAP, is a plus.

Responsibilities

• Schedule and plan engineers' work in line with service schedules.
• Handle customer enquiries, processing orders and preparing quotes.
• Coordinate service visits and manage job documentation.

Skills

Organisational skills

Communication skills

Customer service

Time-management

Multitasking

Tools

SAP

Job description

A leading service provider in the United Kingdom is seeking a Service Coordinator to support its Service Department. In this role, you will schedule engineers, handle customer enquiries, and manage documentation to ensure excellent service delivery. The ideal candidate will possess strong organisational abilities and communication skills, with experience in SAP considered an advantage. Join a growing team that offers competitive salaries and opportunities for personal development.