Service Advisor | Ormskirk

Chorley Group; Ormskirk; On-site; GBP 32,000; Full time

Job summary

A UK automotive group in Ormskirk is seeking an experienced Service Advisor to be the public face of its aftersales department. Responsibilities include managing customer relationships, handling paperwork, and ensuring excellent service. The ideal candidate will have experience in the motor industry, good computer skills, and the ability to work under pressure. This permanent role offers a competitive salary with bonuses and various benefits.

Benefits

Commission pay

Performance bonus

Quarterly bonus

Company pension

Free parking

Life insurance

Referral programme

Excellent training and development

Qualifications

• Experience in the motor industry and/or service advisor role.
• No specific qualifications required.
• Good level of computer literacy.
• Passion for problem solving and driving projects to completion.
• Ability to work under pressure.

Responsibilities

• Dealing with necessary paperwork.
• Maintaining a high level of housekeeping at all times.
• Communicating with the customer while their vehicle is being serviced/repaired.
• Processing payments and following up on actions.

Skills

Experience in the motor industry

Good computer literacy

Problem solving

Ability to work under pressure

Job description

We are recruiting for an experienced service advisor to join the team at Ormskirk's dealership. The role of Service Advisor is the public face of the aftersales department, and you will be creating a working relationship between service customers and the workshop department, ensuring excellent customer service at all times.

Responsibilities

• Dealing with necessary paperwork
• Maintaining a high level of housekeeping at all times
• Communicating with the customer while their vehicle is being serviced/repaired
• Processing payments and following up on actions

Qualifications & Experience

• Experience in the motor industry and/or service advisor role
• No specific qualifications required
• Good level of computer literacy
• Passion for problem solving and driving projects to completion
• Ability to work under pressure

Pay & Benefits

• Basic salary £25,500‑£27,000 (based on experience) with up to £32,000 OTE per year
• Commission pay, performance bonus, quarterly bonus
• Company pension, free parking, life insurance, referral programme
• Company events, excellent training and development, great team environment

Job Type

Permanent

How to apply

Simply enter a few details about yourself and upload your CV to apply.