Service Administrative Assistant | Remote (UK-based) | £26,000–£28,000 per annum

School Result; Remote; GBP 26,000 - 28,000; Full time

Job summary

A leading provider of power protection solutions in the UK is seeking a Service Administrative Assistant to support its Service Team remotely. This role offers comprehensive benefits and the opportunity for flexible working hours. The successful candidate will coordinate service projects, maintain customer records, and liaise with various stakeholders to ensure smooth operations.

Benefits

Company pension

Private medical and dental insurance

Sick pay

Supportive team culture and development opportunities

Qualifications

• Experience in office administration and customer liaison is essential.
• Strong written and verbal communication skills required.
• Self-motivated with attention to detail.

Responsibilities

• Coordinate service projects and contract renewals.
• Maintain electronic customer records and documentation.
• Order parts and raise purchase orders.

Skills

Microsoft Word

Microsoft Excel

verbal communication

written communication

organizational skills

time management

customer liaison

Education

GCSE or equivalent

2+ years administrative experience

Tools

email

internet tools

Job description

Centiel UK Ltd is seeking a detail-oriented and proactive Service Administrative Assistant to support its Service Team remotely. This permanent role offers flexible working hours and a comprehensive benefits package in a dynamic engineering and compliance environment.

Job Title: Service Administrative Assistant
Company: Centiel UK Ltd
Location: Remote (UK-based)
Salary: £26,000–£28,000 per annum
Contract Type: Permanent
Hours: Full-Time or Part-Time
Job Reference: Not specified
Closing Date: Rolling – early applications encouraged

About the Company

Centiel UK Ltd is a leading provider of power protection and solutions. The company values integrity, customer focus, and continuous development, offering a supportive and inclusive work culture.

Role Overview

As a Service Administrative Assistant, you’ll provide professional support to the Service and Compliance Manager, helping coordinate service projects, maintenance visits, and contract renewals. You’ll liaise with customers, suppliers, and engineers to ensure smooth operations and accurate documentation.

Key Responsibilities

• Assist with service project coordination and contract renewals
• Maintain and create electronic customer records
• Liaise with customers and suppliers via phone and email
• Order parts and raise purchase orders
• Send order confirmations and prepare contract documentationSchedule maintenance visits and update engineer diaries
• Close completed reports and update customer records
• Provide general administrative support to the Service Team

Required Skills and Experience

• Proficient in Microsoft Word, Excel, email, and internet tools
• Strong written and verbal communication skills
• Excellent organisational and time management abilities
• Experience in office administration and customer liaison
• Self-motivated with attention to detail
• Ability to work independently and as part of a team

Preferred

• GCSE or equivalent
• 2+ years administrative experience
• Valid UK driving licence

What We Offer

• Company pension
• Private medical and dental insurance
• Sick pay
• Supportive team culture and development opportunities

Centiel UK Ltd is committed to fostering a respectful and inclusive workplace. All employees are expected to act with integrity and represent the company positively.