Service Admin – Commercial Vehicle Workshop Desk (Forfar)

HGVTraders LTD.; Portsmouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A commercial vehicle group based in Portsmouth is seeking a Service Admin to handle customer enquiries and manage vehicle bookings. The ideal candidate should have experience in a workshop service desk and possess good technical knowledge of commercial vehicles. Responsibilities include booking vehicles, explaining repair processes, and handling customer calls. Wonderful company benefits include 30 days of holiday, a pension scheme, and flexible working hours. Eligibility to work in the UK is required.

Benefits

30 days holidays per annum

Enhanced Company Pension

Flexible working hours

Qualifications

• Previous experience within a car or commercial vehicle workshop service desk is required.
• Flexible approach to working hours is preferred.
• A good level of technical knowledge and experience in mechanical repair is essential.

Responsibilities

• Dealing with customer enquiries via phone or in person.
• Booking in vehicles for service and repairs.
• Explaining the repair process to customers.
• Obtaining order numbers when required.
• Handling calls and general enquiries.

Skills

Technical knowledge of commercial vehicles

Ability to organise own workload

Good communication skills

Proficiency in PC skills

Current full driving licence

Tools

1link

Data Management System CDK/Keyloop

Job description

A commercial vehicle group based in Portsmouth is seeking a Service Admin to handle customer enquiries and manage vehicle bookings. The ideal candidate should have experience in a workshop service desk and possess good technical knowledge of commercial vehicles. Responsibilities include booking vehicles, explaining repair processes, and handling customer calls. Wonderful company benefits include 30 days of holiday, a pension scheme, and flexible working hours. Eligibility to work in the UK is required.