Senior UX Designer

SugarCRM; Metropolitan Borough of Solihull; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading software company in Solihull is looking for a Senior UX Designer to lead design processes for complex applications. This role requires strong UX expertise, collaboration with cross-functional teams, and proficiency in tools like Figma. The ideal candidate will have over 5 years of experience and a proven record in visual design and usability testing. The position offers a full-time contract with various employee benefits.

Benefits

UK Pension Scheme

Private medical and dental insurance

Health & Wellness Reimbursement Program

Educational Resources

Various discount programs

Qualifications

• 5+ years of experience designing web-based application UIs (SaaS/B2B preferred).
• Ability to manage multiple initiatives while maintaining quality outputs.
• Proven understanding of interaction design, UX patterns.

Responsibilities

• Lead the end-to-end design of multiple features or product areas.
• Collaborate with Product Managers to define problem statements.
• Conduct usability testing and iterate designs based on feedback.

Skills

UX design expertise

Visual design skills

Collaboration skills

Usability testing

Strong communication

Tools

Figma

Accessibility standards knowledge

Job description

Senior UX Designer

We are hiring a Senior UX Designer who thrives in complex product environments and is confident leading multiple concurrent projects. You’ll play a critical role in shaping elegant, scalable application experiences that align with business objectives, user needs, and platform strategy. While you’ll receive direction and strategic input from UX leadership, you are expected to fully own the design process, delivery, and visual excellence of your initiatives.

This role requires strong application UX expertise, outstanding visual design skills, and the ability to deliver thoughtful, structured solutions that align with well-formed product requirements and broader product strategy.

What You’ll Do

• Lead the end-to-end design of multiple features or product areas simultaneously, ensuring quality and progress across each stream.
• Collaborate with Product Managers and Engineers to define problem statements, shape requirements, and frame the scope of UX work.
• Translate product and user goals into user flows, wireframes, prototypes, and detailed UI designs that scale across complex applications.
• Drive stakeholder alignment through clear communication, documentation, and cross-functional collaboration.
• Apply and extend the design system to craft interfaces that are not only consistent and scalable, but also highly usable and visually compelling.
• Conduct usability testing, gather feedback, and iterate designs based on data and insights.
• Support and elevate team maturity by mentoring junior designers, sharing best practices, and modelling design excellence

What Success Looks Like

• Independently drives the UX process from discovery through delivery across multiple initiatives.
• Maintains strong stakeholder alignment and communicates trade-offs and rationale clearly and constructively.
• Delivers visually refined, elegant, and practical design solutions that reflect product goals and high visual craftsmanship.
• Shows ownership and accountability—seeking feedback when needed but driving design decisions with confidence.
• Ensures designs adhere to the design system and contributes to its evolution—working with other Senior Designers to enhance patterns, add components, and drive cross-team alignment for a unified UI.
• Uses data, user research, and domain understanding to inform prioritization and design refinement.

Required Technical Skills

• 5+ years of experience designing web-based application UIs (SaaS/B2B preferred), with a strong portfolio of shipped products.
• Proven ability to manage and prioritize multiple initiatives in parallel while maintaining high-quality outputs.
• Expertise in visual design, with the ability to produce interfaces that are elegant, accessible, and aligned with platform and brand standards.
• Mastery of Figma, including component creation, prototyping, and system-level design.
• Deep understanding of interaction design, UX patterns, and data-driven workflows in complex applications.
• Familiarity with accessibility standards (WCAG) and inclusive design practices.
• Strong communication and collaboration skills across functions and disciplines.

Benefits and Perks

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

• UK Pension Scheme
• Private medical and dental insurance
• Health & Wellness Reimbursement Program
• Unpaid sabbatical leave
• Educational Resources - Career & Personal Development Program
• Various discount programs (travel, virtual exercise classes, etc.)
• We are a merit-based company with many opportunities to learn, excel and grow your career!

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Industries: Software Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.