Senior Trust Administrator — Client Service & Compliance

Conyers Advises Establishment Labs Holdings Inc.; Hamilton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading trust services provider in Hamilton is seeking a Senior Trust Administrator to oversee administration of trust portfolios. The role demands a minimum of 5 years of experience in trust administration, strong client service capabilities, and excellent communication skills. Responsibilities include compliance oversight and mentoring junior staff. Ideal candidates will demonstrate attention to detail and a proactive approach in improving service quality. This position contributes significantly to client satisfaction and operational efficiency.

Qualifications

• A minimum of 5 years’ experience in trust administrator position gained from professional firms.
• Demonstrated ability to meet client service standards.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as a main point of contact with clients regarding service delivery.
• Ensure compliance with all applicable laws and regulations.
• Assist with coaching and mentoring junior staff.
• Identify process improvements for better client experience.

Skills

Client service excellence

Attention to detail

Interpersonal skills

Microsoft Office proficiency

Education

Minimum 5 years’ experience as trust administrator

STEP Foundation qualification (desirable)

Job description

A leading trust services provider in Hamilton is seeking a Senior Trust Administrator to oversee administration of trust portfolios. The role demands a minimum of 5 years of experience in trust administration, strong client service capabilities, and excellent communication skills. Responsibilities include compliance oversight and mentoring junior staff. Ideal candidates will demonstrate attention to detail and a proactive approach in improving service quality. This position contributes significantly to client satisfaction and operational efficiency.