Senior Treatment Coordinator

Smile2impress Sl; Sheffield; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading dental care provider in Sheffield is seeking a Senior Treatment Coordinator to deliver exceptional customer experiences. This position requires a minimum of 4 years of sales experience, preferably within the dental industry. Responsibilities include achieving sales targets and coordinating with customers. A permanent full-time contract is offered, along with an attractive compensation package and notable career growth opportunities.

Benefits

Attractive compensation package

Incentive program linked to KPIs

Special discounts on treatments

Comprehensive training

Qualifications

• 4+ years experience in a sales position.
• Numbers-driven approach to sales.
• Able to travel across clinics in the UK.

Responsibilities

• Deliver a world-class experience for customers.
• Achieve KPIs and sales targets.
• Call and follow-up with customers to drive sales.
• Coordinate with booking agents and patient care.

Skills

Successful sales position experience (B2C and F2F)

Excellent verbal and written communication skills

Energetic and well-organised

Passionate for customer relation maintenance

Job description

Overview

Impress Sheffield, England, United Kingdom

2 days ago Be among the first 25 applicants

IMPRESS. We believe everyone deserves a smile they’ll love.

Join the IMPRESS Growing Team as a Senior Treatment Coordinator and Help People Smile with Confidence!

About Us

We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 140 locations, offering leading care and state-of-the-art technology.

Why Join Us

• Attractive Compensation Package based on experience and expectations.
• Incentive program linked to KPIs.
• Permanent Full-time contract, 40 hours per week.
• Modern, beautifully designed clinics with high-end equipment.
• Special discounts & benefits on treatments, aligners, and products.
• Access to IMPRESS Club Benefits for discounts with partner brands.
• Comprehensive training for professional growth.
• Support team to help out with administrative procedures.
• Dynamic, unique, and fast-paced environment with impressive career development opportunities.

Responsibilities

• Be the face of IMPRESS, deliver a world-class experience for every customer.
• Achieve KPIs and sales targets.
• Call and follow-up with customers to drive sales.
• Provide our customers with information about IMPRESS oral care products.
• Keep accurate records of customer interactions and activities for improving the patient journey.
• Help patients to finance their treatments.
• Coordinate with the booking agents and patient care for smooth appointment planning.
• Work with your team to create a positive, high-energy atmosphere.

Requirements

• 4+ years experience in a successful sales position with B2C and F2F experience.
• Previous experience in the dental industry will be a plus.
• Energetic, well-organised and team spirited.
• Numbers-driven for sales and improving conversion rates.
• Passionate for customer relation maintenance.
• Excellent presentational skills for treatment introduction.
• Excellent verbal and written communication skills.
• Being able to travel across clinics in the UK as per the need of the business.

Nice to have

• GDC dental nurse registration in the UK and dental nurse experience.

Diversity and Inclusion

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Customer Service
• Industries: Hospitals and Health Care and Medical Practices